“Scammers reach out in a number of ways, providing substandard services and trying to take your money. This could involve someone contacting you unexpectedly by telephone or email, coming to your door with a too good to be true opportunity or offering false information through online advertising.” Discover more about five scams you should be[…]
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CA Waverley
GRASS ROOTS Marketplace on 27 July in Guildford is a gathering for local workers, community members & partners supporting communities across Guildford Borough. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley 0808 278 7980 Guildford and Ash 0808 278 7888 Leave online message Office opening[…]
Most people who work are entitled to get paid at least the National Minimum Wage. This includes casual workers, people on zero hours contracts and agency workers. Discover more at our national Citizens Advice website, including advice with the following: Find out whether you’re entitled to the minimum wage or living wage Check if you’re[…]
Disability Living Allowance (DLA) is extra money to help you with everyday life if you have a child under 16 who is disabled or has a health condition. “It’s very common for a parent to think they won’t be able to get Disability Living Allowance (DLA) for their child when they can. DLA isn’t just[…]
When you fall behind on rent payments to your landlord or letting agent you’ll be in ‘rent arrears’. It can be tough dealing with it but it’s important you take action as quickly as possible. Our advice can help. Discover more at our national website. Click here. Check who has to pay[…]
“Small claims are for simple cases that don’t involve large amounts of money or complicated issues. They’re often used to get compensation or your money back if something’s gone wrong. Small claims are never usually for more than £10,000.” You can use small claims for things like: a faulty product poor service being owed a[…]
You need to be State Pension age to claim Attendance Allowance. You also need to have a disability or illness that makes it hard for you to look after yourself. => Click here to discover more at our national website including: Who can claim The 6-month rule If you’re in hospital If you’re living in[…]
“Looking to complete some home improvements? Or make your home more energy efficient? Be on the lookout for scams!” “Scammers are waiting to try and take adva to discoverntage of people looking to do home improvements. Whether it’s rogue traders, ‘too good to be true’ deals or phishing emails offering fake government rebates — stay[…]
Veronica was already struggling with the cost of living crisis. So when she needed to find an extra £150 each month for her increased mortgage payment, her budget couldn’t cover it. She’s now over £30 short each month. “In January, Veronica* suddenly found her budget impossible to balance. Her fixed-rate mortgage came to an end[…]
Sponsored 10km walk on Monday 26th June to raise funds for Citizens Advice South West Surrey
Local News Jun 14, 2023
Our team at Citizens Advice South West Surrey is taking on a sponsored 10km walk on Monday 26th June to raise funds. Your sponsorship us will help us to continue to provide free, confidential, impartial and independent advice and information for the communities we serve. Our growing team for the 2023 Guildford Legal Walk is:[…]
Introducing Citizens Advice South West Surrey and South West Surrey Domestic Abuse Service
Local News Jun 01, 2023
Citizens Advice Waverley and Citizens Advice Guildford & Ash are pleased to announce that they have merged and become Citizens Advice South West Surrey. At the same time, Citizens Advice Waverley’s South West Surrey Domestic Abuse Service has become an independent charity. Both new organisations will continue to work in close co-operation, ensuring that referrals[…]
Local Citizens Advice organisations are individual charities which employ some paid staff and many volunteers. Between 2021 and 2022, Citizens Advice volunteers helped a total of 2.55 million people in England and Wales with one-to-one advice on issues ranging from debt and benefits through work, housing, family issues, law and courts, family matters, immigration health[…]
If you’re on a low income you could get a cheaper internet, mobile or phone deal
Benefits, Consumer May 29, 2023
If you’re on a low income you could get a cheaper internet, mobile or phone deal called a ‘social tariff’. This could mean a saving of around £200 a year. “Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Some providers call them ‘essential’ or[…]
If you’re struggling with money and mental health, Citizens Advice is here to support you. Watch our national Citizens Advice Tiktok video for advice (don’t forget to turn on the sound on the bottom right). Need help with a range of everyday issues such as housing, benefits, employment, family, debts, etc? Contact us for free[…]
Dealing with mortgage arrears can be stressful. If you get into debt (‘in arrears’) with your mortgage payments, don’t wait for your lender to contact you. They’ll normally write to you within 15 days of a missed payment, but you should talk to them as soon as possible. Our online debt advice can help you[…]