Our advice can help you understand if you’ve been given the right amount of holiday pay How much you’ll get depends on whether you work fixed hours and get the same amount of pay each week. The paid holiday the law says you’re entitled to is called ‘statutory paid holiday’. For each week of statutory[…]
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You might be able to get Statutory Sick Pay (SSP) when you’re off work sick. It depends on your earnings and your situation. We can help you with the following: The main eligibility rules If you’re part-time or an agency worker Check if you can get contractual sick pay CSP Check if you can get[…]
What can the government do to get people with long term health conditions back to work?
News, Work Apr 29, 2024
Victoria, our national Citizens Advice policy research assistant shares her experience. “As a disabled person in work, I am perhaps a good poster child for the “back to work” agenda. Despite having an energy-limiting condition, as well as low mobility, I am able to work in a fulfilling career. But what did it take for[…]
If you’re in work you might be able to get 15 hours of funded childcare a week from 1 April 2024. This is often called ‘free hours’. If you’re in a couple you both need to be working. You can usually get 15 hours of funded childcare if both the following apply: your child is[…]
Your employer must tell you what to do when you’re off work sick. This includes: when you should tell them you’re sick what information you need to give them If your employer hasn’t told you, ask them what to do or check your staff handbook or intranet. Find out more at our national website. […]
Resigning might feel like a good option if you’re being treated badly at work. However, it’s a big step and it’s important to think about all your options first. You could try to solve the problem a different way or find another job before resigning. If you decide to resign, there are steps you should[…]
With the recent rise in the cost of living, housing costs (rentals and mortgages) are increasing along with utility and food bills. Nationally, Citizens Advice is seeing record numbers of clients seeking debt advice and many more of them are finding that their debts are increasing at the end of each month. CRAIG* CAME TO[…]
If your employer wants to change a term in your contract, this is called a ‘variation of contract’. Your employer should only make a change to your contract if at least one of these applies: you agree to the change your contract says your employer can make certain changes – this is called a ‘variation[…]
A pension is money you’ll use to live on when you retire. Most people get a state pension from the government which covers your basic needs. But it’s also a good idea to try and save some extra money in a pension fund, to give you a decent standard of living. Your employer has to[…]
Most people who work are entitled to get paid at least the National Minimum Wage. This includes casual workers, people on zero hours contracts and agency workers. Discover more at our national Citizens Advice website, including advice with the following: Find out whether you’re entitled to the minimum wage or living wage Check if you’re[…]
Your employer has to offer a workplace pension scheme by law. They have to automatically enrol anyone who’s eligible – this is called automatic enrolment. A pension is money you’ll use to live on when you retire. Most people get a state pension from the government which covers your basic needs. But it’s also a[…]
Discover more about the National Mimimum age Visit HM Govenment website for details Need help with a range of everyday issues such as housing, benefits, employment, family, debts, consumer, etc? Contact us for free advice: Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley 0808 278 7980 Guildford[…]
Advice for Ukraine refugees – videos and self-help fact sheets
Benefits, Housing, News, Work Apr 04, 2023
Are you Ukrainian? Do you know someone who is? Watch our range of videos for Ukraine refugees recorded in the Ukrainian language with English sub-titles. Watch videos (click on video titles below): Advice about Employment Advice about Benefits Advice about Universal credit Advice about Housing Self-help fact sheets about Benefits: The fact sheet is[…]
Attention to everyone on minimum wage – or just above – check that you are not being underpaid Discover more at our national website (click here) about the following: Find out whether you’re entitled to the minimum wage or living wage Check if you’re getting minimum wage or living wage Speak to your[…]
Threatened with dismissal? Your employer should follow a fair process if they dismiss you. What’s fair depends on your situation, but they normally need to follow their own rules and a standard set of rules called the ACAS code. Find out much more at our national website. Contact Citizens Advice Waverley for free advice if[…]
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