Did you know you can make an informal appeal about a parking fine in certain circumstances? How to appeal depends on the type of parking ticket you have – check what the ticket says before you start. Don’t pay a parking ticket that you’re appealing. Usually, paying is seen as admitting the ticket was[…]
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If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt. This is often called mortgage arrears. “Mortgage debt is rising – from about £3,000 in 2019 to nearly £6,000 now. “This is an average, many people have much higher debt”… Emer Demeza Sheehy, national[…]
Do the proper checks and don’t rush when buying a used car We’ve put all our tips and tricks into a blog so you can stay informed on what you need to know. Read more in our blog “Brake. Check. Buy” (click here). Do you need help with a range of everyday issues such as housing,[…]
Small claims are for simple cases that don’t involve large amounts of money or complicated issues. They’re often used to get compensation or your money back if something’s gone wrong. Small claims are never usually for more than £10,000. Read more about these topics at our national website (click here) Check if you can[…]
Carrie is a student volunteer at Citizens Advice South West Surrey, volunteering on reception and helping with assessing. Click on the image below to watch Carrie’s video and to find out how she is helping our team. Discover more about current volunteering opportunities at Citizens Advice South West[…]
National Volunteers’ Week celebrates the amazing contributions volunteers make to communities across the UK The celebration starts on the first Monday in June every year. It’s a chance to recognise, celebrate and thank the UK’s incredible volunteers for all they contribute to our local communities, the voluntary sector, and society as a whole. Read more[…]
As people grow older, managing finances can become challenging. For many, Pension Credit provides a crucial lifeline, offering financial support to those in later life who need it most. Unfortunately, many people don’t realise they might be eligible for this benefit. Pension credit is designed to boost the income of pensioners on modest means to[…]
What can the government do to get people with long term health conditions back to work?
News, Work Apr 29, 2024
Victoria, our national Citizens Advice policy research assistant shares her experience. “As a disabled person in work, I am perhaps a good poster child for the “back to work” agenda. Despite having an energy-limiting condition, as well as low mobility, I am able to work in a fulfilling career. But what did it take for[…]
If you are worried about debt and money? there are ways we can help: 1. Use our budget planner tool to understand your spending. 2. Find out if you could be eligible for financial support. 3. Get help and advice if you’re struggling to pay off debt. Visit our national website to discover more about[…]
You might be able to pay less council tax or not pay it at all depending on your circumstances. You might be able to get: discounts – for example, for a single person or an empty property Council Tax Reduction (CTR) if you have low income a different reduction if you can’t get much CTR[…]
THE ROLE 22.5 hrs a week £21,015 – £23,350 pro rata based on experience Fixed Term 12 month contract Office based in Guildford/Waverley including outreach locations across the boroughs We are looking for a motivated team player with a ‘can do’ attitude to help us deliver a vital outreach project across Guildford and Waverley. You will[…]
It has been more than 10 years since Universal Credit was first proposed, when, at the Conservative Party Conference in 2010, the then Minister for Welfare Reform, Lord Freud, called it a “once in many generations” reform. The idea behind this significant new benefit was the simplification of the system for the vast majority of[…]
If you agree that someone can take a payment from your credit or debit card at a future date, known as a ‘continuous payment authority’, you can cancel the payment before it is taken. The above applies to: one-off payments, for example to pay back a payday loan regular payments, such as payments for a gym[…]
Do you think you’ve been charged too much for your phone or internet bill?
Consumer, News Mar 07, 2024
Dispute a mobile, phone, internet or TV bill If you’ve been charged too much, You can challenge your bill if it’s more than you were expecting. Your bill might be too much because: your provider’s got your bill wrong you’ve been charged more than your billing limit Read more at our national website. Citizens Advice South[…]
We all recognise that our income doesn’t buy as much as it used to. Although inflation is coming down, that doesn’t mean that the cost of living is coming down. The cost of living is still going up, but it isn’t going up as quickly as it was last year. For a long time Citizens[…]
