Call our helpline (freephone numbers)

Surrey Adviceline 0808 812 7087 OR

Waverley 0808 278 7980

Guildford and Ash 0808 278 7888

We are experiencing a very high demand for our services. We are sorry for any delay and we will respond to your query as soon as we can.

Monday to Friday, 10:00 – 16:00 (out-of-office hours, please leave an online message)

What we do for you

When you first contact us by phone you will be given a brief initial assessment, normally around 10 minutes, in order for us to understand your problem. Our Adviser will decide on a course of action to help you resolve your issue.

How we help

Our Advisers will research your options and look at the possible outcomes of different courses of action. They will not tell you what to do but encourage you to make your own decisions. They will help you to make informed decisions by advising on your specific needs and giving you the facts on which to base those decisions. Our staff are trained to advise on virtually any issue including:

  • Benefits
  • Work
  • Debt and money
  • Consumer
  • Family
  • Housing
  • Law and courts
  • Immigration
  • Health

Citizens Advisers Advisers use all the latest information so that you are armed with the best and most accurate advice.