Nationally, Citizens Advice helped two people every minute with crisis support! That was the message in September while the energy price cap was still just under £2,000 per year for the average household and before the new government proposals to freeze energy prices were known. Dame Clare Moriarty, Chief Executive of Citizens Advice said “Energy[…]
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Britain is facing its biggest cost of living crisis in decades. Citizens Advice has seen more people coming to us for help with crisis support, energy problems and not having enough money to make ends meet than ever before. We are tracking cost-of-living trends each month via our cost-of-living dashboard, where we share insights from[…]
If you’re struggling with debt, such as rent arrears, you’re not alone. Our advice can help you find a way forward. Vist our national website to discover more for each of the topics below: Start dealing with your debts Collecting information about your debts Check if you have to pay a debt Work out which[…]
Moving into private rented student accommodation? Check out our tips
Campaigns, Housing, News Sep 21, 2022
If you’re not in university housing, you’re probably renting privately or you’re a lodger. You have the same rights as any other private tenant or lodger – but there are special rules about council tax for students. Discover more about the following topics at our national website by clicking here. Renting privately What rights do[…]
Citizens Advice Waverley would like to convey our sorrow and condolences for the passing of Her Majesty the Queen. Thank you for your devoted service and never-ending work. You have been a shining beacon to all and the country salutes you. The nation will miss you but treasure all you did.
News Sep 09, 2022
Citizens Advice Waverley would like to convey our sorrow and condolences for the passing of her Majesty the Queen. Thank you for your devoted service and never-ending work. You have been a shining beacon to all and the country salutes you. The nation will miss you but treasure all you did.
Struggling to afford your energy bills or top up your prepayment meter?
Benefits, Campaigns, Debt & Money, News Sep 02, 2022
Are you struggling to afford your energy bills or top up your prepayment meter? You can get help if you’re struggling to afford your energy bills or top up your prepayment meter. You might be able to take advantage of certain benefits, grants and help offered by the government and energy suppliers. Discover more[…]
If you have rent arrears you risk losing your home… however, Citizens Advice may be able to help. You’ll be in ‘rent arrears’ if you fall behind with your rent payments to your private landlord or letting agent. Although dealing with rent arrears can be tough, you should take action as quickly as possible. If[…]
New – the “no blame” divorce. Do you know about the new 2022 divorce laws which ended the blame game? After the school holidays we often get a lot of enquiries about relationship breakdowns. But this year, there are fundamental changes to the divorce process. Now, you don’t need to give a reason to get[…]
Living with a mental health problem can be challenging
Benefits, Campaigns, Health, News Aug 24, 2022
Living with a mental health problem can be challenging. It can be even more challenging if you’re unable to work because of it. No one should have to face their problems alone. We can help you understand what benefits you could apply for to help with living costs like bills and rent. […]
Read how front line staff at Citizens Advice are helping in the cost-of-living crisis “With the cost-of-living crisis biting hard for many households, vital free advice helplines and charities are dealing with a deluge of phone calls from worried people. Working on the frontline in an attempt to help people is a difficult yet rewarding[…]
Practical advice and support to our local Ukraine communities and host families
Local News, News Aug 12, 2022
Citizens Advice South West Surrey is a charity that offers practical advice and support to our local Ukraine communities as well as to families hosting them. We can advise about benefit entitlements, grants, housing options and immigration issues. We provide free, independent and confidential advice. We are not a government agency. Our[…]
Using a food bank Food banks are community organisations that can help if you can’t afford the food you need. You’ll usually need to get a referral to a food bank before you can use it. Read more at our national site about using a food bank, including: Getting a referral Going to a[…]
By ‘care’ I mean personally look after a person who receives one of these qualifying allowances: Attendance Allowance Constant Attendance Allowance (at or above normal maximum rate with an industrial injuries disablement benefit) Disability Living Allowance (the care component at the middle or highest rate) Personal Independence Payment (the daily living component) Armed forces Independence[…]
If you’ve stopped repaying your debts, a creditor may take action
Campaigns, Debt & Money, News Jul 22, 2022
If you’ve stopped repaying your debts, a creditor may try to take you to court to order you to pay back the money you owe. We can help you sort out your finances! At our national website, we explain the different ways you can be ordered to pay back the money, including how to prepare[…]
Disabled people face almost 5 months for their first Personal Independence Payment (PIP)
Benefits, Campaigns, News Jul 17, 2022
Disabled people are waiting on average almost 5 months for their first Personal Independence Payment (PIP) “Hundreds of thousands of disabled and chronically ill people in the UK are missing out on cash payments worth up to £157 a week because bureaucratic delays have driven up processing times for disability benefit claims to an average[…]
