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Citizens Advice Waverley would like to convey our sorrow and condolences for the passing of her Majesty the Queen. Thank you for your devoted service and never-ending work. You have been a shining beacon to all and the country salutes you. The nation will miss you but treasure all you did.

If you have rent arrears you risk losing your home… however, Citizens Advice may be able to help. You’ll be in ‘rent arrears’ if you fall behind with your rent payments to your private landlord or letting agent. Although dealing with rent arrears can be tough, you should take action as quickly as possible. If[…]

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Read how front line staff at Citizens Advice are helping in the cost-of-living crisis “With the cost-of-living crisis biting hard for many households, vital free advice helplines and charities are dealing with a deluge of phone calls from worried people. Working on the frontline in an attempt to help people is a difficult yet rewarding[…]

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Using a food bank Food banks are community organisations that can help if you can’t afford the food you need. You’ll usually need to get a referral to a food bank before you can use it. Read more at our national site about using a food bank, including:   Getting a referral Going to a[…]

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By ‘care’ I mean personally look after a person who receives one of these qualifying allowances: Attendance Allowance Constant Attendance Allowance (at or above normal maximum rate with an industrial injuries disablement benefit) Disability Living Allowance (the care component at the middle or highest rate) Personal Independence Payment (the daily living component) Armed forces Independence[…]

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More than two in five Buy Now Pay Later (BNPL) customers borrowed money to make repayments, Citizens Advice has found. The types of borrowing included overdrafts, borrowing from friends and family, loans and payday loans. The most popular was credit cards (26%). Younger shoppers were most likely to borrow to pay off BNPL purchases.  […]

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