How profit-making firms and unsuitable ‘solutions’ leave people in deeper financial trouble. “The soaring cost of living is brewing a debt crisis and we’re seeing profit-driven vultures in the IVA industry ready to prey off people, encouraging them into debt solutions which could leave them worse off” (Matthew Upton, Director of Policy, national Citizens Advice).[…]
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What to do if something’s wrong with your used car. You might have a legal right to: A repair The cost of a repair Some or all of your money back Check our advice about buying a used car at our national website. Need help with a range of everyday issues such as housing,[…]
If you’re delayed and arrive at your destination more than half an hour late, you should get some money back. Just remember to keep your ticket! Check our advice at our national website about getting a refund for a cancelled or delayed train Need help with a range of everyday issues such[…]
Returning a parcel? Here’s what you need to know about using Buy-Now-Pay-Later
Consumer, News Apr 13, 2023
Many people shop online with Buy-Now-Pay-Later. But what happens when you need to return a purchase? It’s not as simple as it seems. Here’s what we found… 1. People are returning items but still being asked to pay 2. It can be complicated and time consuming to get a refund 3. Many people aren’t[…]
If you have bought something that’s unsafe, watch our video to find out what you need to know (video has sound) Watch video (don’t forget to turn the sound on on the bottom right of the video) More on Facebook: #ProductSafety You may be able to claim compensation if an item or product causes damage.[…]
Advice for Ukraine refugees – videos and self-help fact sheets
Benefits, Housing, News, Work Apr 04, 2023
Are you Ukrainian? Do you know someone who is? Watch our range of videos for Ukraine refugees recorded in the Ukrainian language with English sub-titles. Watch videos (click on video titles below): Advice about Employment Advice about Benefits Advice about Universal credit Advice about Housing Self-help fact sheets about Benefits: The fact sheet is[…]
Citizens Advice in 2022/3 has been quoted many times in the media. Here are some examples. IN MAY 2022 UK INFLATION HIT A 40 YEAR HIGH BBC reported: Citizens Advice said, “The warning lights could not be brighter”’ and the government needed to offer households more support. ITV reported: “High inflation hurts the poorest[…]
Separating from a partner can have a big impact on your finances, especially if you relied on their income during your relationship. If your marriage or civil partnership ends, you can ask for financial support – known as ‘spousal maintenance’ – from your ex-partner as soon as you separate. This is in addition to any[…]
“Private tenants are struggling through the cost-of-living crisis” says Tom Brooke Bullard, Senior Policy Researcher at Citizens Advice. Is this the worst time to be a private renter? We looks at the top three issues and the impacts they’re having on people across the country. Find out more at our national website – click here[…]
We are delighted to share a photo of the Mayor of Farnham presenting a cheque to Catherine Rogan, Advice Services Manager, Citizens Advice Waverley to support our core services. We are so grateful to Farnham Town Council for such a generous donation. Contact Citizens Advice Waverley for free advice if you need help with[…]
Attention to everyone on minimum wage – or just above – check that you are not being underpaid Discover more at our national website (click here) about the following: Find out whether you’re entitled to the minimum wage or living wage Check if you’re getting minimum wage or living wage Speak to your[…]
The cost of living crisis continues to bite: everywhere, it seems, people are struggling to make ends meet, and every news bulletin seems to bring bad news of more financial instability and hardship. Interest rates are rising, affecting the cost of mortgages and consequently the rents demanded by landlords – if indeed they can afford[…]
If you are finding living costs a big challenge, we can help you: Check what benefits you’re entitled to Get help with your energy bills Work out your budget Visit our national site for advice Contact Citizens Advice Waverley for free advice if you need help with a range of everyday issues such as benefits,[…]
If you are struggling with debts, we can help you make a plan to pay it back Our national website has advice and sample letters to support you. Discover more about the topics below: Work out what you can afford to pay Work out how much to pay each creditor Write to your creditors Stay[…]
If you are you paying for a mortgage our website has lots of advice to help you manage and stay in control of your payments Even if you’re not struggling to pay your mortgage, you’ll want to make sure you stay in control of your payments and not run into trouble. Visit our national page[…]
