If you have bought something that’s unsafe, watch our video to find out what you need to know (video has sound) Watch video (don’t forget to turn the sound on on the bottom right of the video) More on Facebook: #ProductSafety You may be able to claim compensation if an item or product causes damage.[…]
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CA Waverley
Advice for Ukraine refugees – videos and self-help fact sheets
Benefits, Housing, News, Work Apr 04, 2023
Are you Ukrainian? Do you know someone who is? Watch our range of videos for Ukraine refugees recorded in the Ukrainian language with English sub-titles. Watch videos (click on video titles below): Advice about Employment Advice about Benefits Advice about Universal credit Advice about Housing Self-help fact sheets about Benefits: The fact sheet is[…]
Citizens Advice in 2022/3 has been quoted many times in the media. Here are some examples. IN MAY 2022 UK INFLATION HIT A 40 YEAR HIGH BBC reported: Citizens Advice said, “The warning lights could not be brighter”’ and the government needed to offer households more support. ITV reported: “High inflation hurts the poorest[…]
Separating from a partner can have a big impact on your finances, especially if you relied on their income during your relationship. If your marriage or civil partnership ends, you can ask for financial support – known as ‘spousal maintenance’ – from your ex-partner as soon as you separate. This is in addition to any[…]
“Private tenants are struggling through the cost-of-living crisis” says Tom Brooke Bullard, Senior Policy Researcher at Citizens Advice. Is this the worst time to be a private renter? We looks at the top three issues and the impacts they’re having on people across the country. Find out more at our national website – click here[…]
We are delighted to share a photo of the Mayor of Farnham presenting a cheque to Catherine Rogan, Advice Services Manager, Citizens Advice Waverley to support our core services. We are so grateful to Farnham Town Council for such a generous donation. Contact Citizens Advice Waverley for free advice if you need help with[…]
Attention to everyone on minimum wage – or just above – check that you are not being underpaid Discover more at our national website (click here) about the following: Find out whether you’re entitled to the minimum wage or living wage Check if you’re getting minimum wage or living wage Speak to your[…]
The cost of living crisis continues to bite: everywhere, it seems, people are struggling to make ends meet, and every news bulletin seems to bring bad news of more financial instability and hardship. Interest rates are rising, affecting the cost of mortgages and consequently the rents demanded by landlords – if indeed they can afford[…]
If you are finding living costs a big challenge, we can help you: Check what benefits you’re entitled to Get help with your energy bills Work out your budget Visit our national site for advice Contact Citizens Advice Waverley for free advice if you need help with a range of everyday issues such as benefits,[…]
If you are struggling with debts, we can help you make a plan to pay it back Our national website has advice and sample letters to support you. Discover more about the topics below: Work out what you can afford to pay Work out how much to pay each creditor Write to your creditors Stay[…]
If you are you paying for a mortgage our website has lots of advice to help you manage and stay in control of your payments Even if you’re not struggling to pay your mortgage, you’ll want to make sure you stay in control of your payments and not run into trouble. Visit our national page[…]
Citizens Advice has found that 65% of people who we see who are on pre-payment meters because they are IN DEBT to their power supplier, are either disabled or have a long-term health condition. This compared to 33% who have no disability or health problems. Brian* came to us to ask what he should[…]
You might be able to get Employment and Support Allowance (ESA) if you have difficulty working because you’re sick or disabled. This is called having ‘limited capability for work’. Visit our national website for more details: Check if you can claim Employment and Support Allowance (ESA) Check what type of ESA you can claim Check[…]
Millions of low-income households to get new Cost of Living Payments from Spring 2023
Benefits, News Jan 27, 2023
“Millions of the lowest-income households across the UK will get up to £1,350 from the Government in 2023/4 to help with the cost of living*” “Millions will receive new cost of living support from Spring 2023, following up to £1,200 in support for over eight million low-income households in 2022 £900 Cost of Living Payment[…]
Threatened with dismissal? Your employer should follow a fair process if they dismiss you. What’s fair depends on your situation, but they normally need to follow their own rules and a standard set of rules called the ACAS code. Find out much more at our national website. Contact Citizens Advice Waverley for free advice if[…]