We all recognise that our income doesn’t buy as much as it used to. Although inflation is coming down, that doesn’t mean that the cost of living is coming down. The cost of living is still going up, but it isn’t going up as quickly as it was last year. For a long time Citizens[…]
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CA Waverley
Your employer must tell you what to do when you’re off work sick. This includes: when you should tell them you’re sick what information you need to give them If your employer hasn’t told you, ask them what to do or check your staff handbook or intranet. Find out more at our national website. […]
Damp and mould in rented housing: who is responsible and what can you do about it?
Housing, News Feb 21, 2024
Damp and mould can be tricky to deal with when you’re renting. Visit out national website to read more. We explain the causes, who’s responsible and what to do. Need help with a range of everyday issues such as benefits, housing, employment, family, debts, consumer, etc? Contact us for free advice. Citizens Advice South West[…]
If you are planning to buy a new car make sure you take steps to do proper checks. There are steps you can take to help you avoid buying a car that’s been badly damaged, stolen or illegally altered. They’ll also simply help you get a car that doesn’t break down. Doing the proper checks[…]
Personal Independence Payment (PIP) is extra money to help you with everyday life if you have an illness, disability or mental health condition. You might be able to get Personal Independence Payment (PIP) if you need extra help because of an illness, disability or mental health condition. You can make a PIP claim whether or not[…]
If something’s gone wrong with an item you’ve bought, you might be entitled to a refund, repair or replacement. You’ll have legal rights if the item you bought is: Broken or damaged – this is known as not of satisfactory quality Unusable – this is known as not fit for purpose Not what was advertised[…]
We’re helping a record number of people who are struggling to pay for energy
Debt & Money, News Feb 01, 2024
Price rises from January will pile even more pressure on millions of households in the UK In a world where the Cost of Living seems to rise continually, many individuals find themselves struggling to make ends meet. For some, the simple act of topping up their prepayment meter becomes a daunting challenge. In 2022, Citizens[…]
Join us at One Stop Hub in Godalming Wednesday 7th February, Oglethorpe Hall, Wilfred Noyce Centre, Godalming Please drop in from 9.30-12.30 For free support and advice from: South West Surrey Domestic Abuse Service Surrey Police Waverley Housing Citizens Advice South West Surrey Also Available Free health check from Alliance for Better Care Food vouchers Tea,[…]
From 1 April 2024, you might be able to get 15 hours of funded childcare if you’re in work. If you’re in work you might be able to get 15 hours of funded childcare a week from 1 April 2024 – this is often called ‘free hours’. If you’re in a couple you both need[…]
You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run by the Trussell Trust. Find out more about local food banks in the boroughs of Guildford and Waverley. Click on each food bank below for more details: Farnham Food Bank Cranleigh Food Bank[…]
Understanding the cost of living crisis with Citizens Advice and Martin Lewis
Campaigns Jan 08, 2024
As the country continues to experience its biggest cost of living crisis in decades, many people are struggling to keep their heads above water. Some of the most pressing issues facing our clients were discussed at a recent cost of living live broadcast by Citizens Advice. The session also featured a question and answer session[…]
Join us a make a real difference to people’s lives You can volunteer with us in lots of ways – giving advice and information, helping with admin and reception, getting involved in community engagement or fundraising, or being a trustee. To find out more, contact recruitment@casws.org.uk to volunteer in Guildford, Ash or from home; or[…]
You don’t have an automatic right to get your money back if you just change your mind about something you’ve bought and there’s nothing wrong with it. There are certain steps you can take, depending on where you bought the item and how you paid for it. If you think there’s a problem with the[…]
You might be able to get help if you’re struggling to afford your energy bills or top up your prepayment meter. Discover more at our national website including: Check if you can get a fuel voucher If you don’t use gas or electricity to heat your home Check if you can sign up to the[…]
For the third time Citizens Advice’s parcels league table has uncovered that parcel companies deliver substandard service for consumers with no parcel company scoring above 2.75 stars out of a possible 5. This year the difference between first and last place is smaller than ever. Discover more at our national website Need help with a[…]
