If you’re in work you might be able to get 15 hours of funded childcare a week from 1 April 2024. This is often called ‘free hours’. If you’re in a couple you both need to be working. You can usually get 15 hours of funded childcare if both the following apply: your child is[…]
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CA Waverley
If you’re struggling to pay your bills you should work out what’s a priority and non-priority bill
Debt & Money Mar 20, 2024
Priority bills should come first. Falling behind on them can lead to priority debt which can cause serious problems. “Talking about money isn’t always easy. So much so that 90% of young people feel uncomfortable discussing finances. It’s become ‘the elephant in the room’ for many.” Read more in our article ‘Your starter guide to[…]
Make a real difference to people’s lives in a short space of time. As a Volunteer with Citizens Advice South West Surrey, you could: Help volunteers with reception tasks such as being the first point of contact for clients Accompany an adviser when they are talking to clients and take notes Type up a summary[…]
If you agree that someone can take a payment from your credit or debit card at a future date, known as a ‘continuous payment authority’, you can cancel the payment before it is taken. The above applies to: one-off payments, for example to pay back a payday loan regular payments, such as payments for a gym[…]
Do you think you’ve been charged too much for your phone or internet bill?
Consumer, News Mar 07, 2024
Dispute a mobile, phone, internet or TV bill If you’ve been charged too much, You can challenge your bill if it’s more than you were expecting. Your bill might be too much because: your provider’s got your bill wrong you’ve been charged more than your billing limit Read more at our national website. Citizens Advice South[…]
We all recognise that our income doesn’t buy as much as it used to. Although inflation is coming down, that doesn’t mean that the cost of living is coming down. The cost of living is still going up, but it isn’t going up as quickly as it was last year. For a long time Citizens[…]
Your employer must tell you what to do when you’re off work sick. This includes: when you should tell them you’re sick what information you need to give them If your employer hasn’t told you, ask them what to do or check your staff handbook or intranet. Find out more at our national website. […]
Damp and mould in rented housing: who is responsible and what can you do about it?
Housing, News Feb 21, 2024
Damp and mould can be tricky to deal with when you’re renting. Visit out national website to read more. We explain the causes, who’s responsible and what to do. Need help with a range of everyday issues such as benefits, housing, employment, family, debts, consumer, etc? Contact us for free advice. Citizens Advice South West[…]
If you are planning to buy a new car make sure you take steps to do proper checks. There are steps you can take to help you avoid buying a car that’s been badly damaged, stolen or illegally altered. They’ll also simply help you get a car that doesn’t break down. Doing the proper checks[…]
Personal Independence Payment (PIP) is extra money to help you with everyday life if you have an illness, disability or mental health condition. You might be able to get Personal Independence Payment (PIP) if you need extra help because of an illness, disability or mental health condition. You can make a PIP claim whether or not[…]
If something’s gone wrong with an item you’ve bought, you might be entitled to a refund, repair or replacement. You’ll have legal rights if the item you bought is: Broken or damaged – this is known as not of satisfactory quality Unusable – this is known as not fit for purpose Not what was advertised[…]
We’re helping a record number of people who are struggling to pay for energy
Debt & Money, News Feb 01, 2024
Price rises from January will pile even more pressure on millions of households in the UK In a world where the Cost of Living seems to rise continually, many individuals find themselves struggling to make ends meet. For some, the simple act of topping up their prepayment meter becomes a daunting challenge. In 2022, Citizens[…]
Join us at One Stop Hub in Godalming Wednesday 7th February, Oglethorpe Hall, Wilfred Noyce Centre, Godalming Please drop in from 9.30-12.30 For free support and advice from: South West Surrey Domestic Abuse Service Surrey Police Waverley Housing Citizens Advice South West Surrey Also Available Free health check from Alliance for Better Care Food vouchers Tea,[…]
From 1 April 2024, you might be able to get 15 hours of funded childcare if you’re in work. If you’re in work you might be able to get 15 hours of funded childcare a week from 1 April 2024 – this is often called ‘free hours’. If you’re in a couple you both need[…]
You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run by the Trussell Trust. Find out more about local food banks in the boroughs of Guildford and Waverley. Click on each food bank below for more details: Farnham Food Bank Cranleigh Food Bank[…]
