Personal Independence Payment (PIP) is extra money to help you with everyday life if you have an illness, disability or mental health condition. You might be able to get Personal Independence Payment (PIP) if you need extra help because of an illness, disability or mental health condition. You can make a PIP claim whether or not[…]
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CA Waverley
If something’s gone wrong with an item you’ve bought, you might be entitled to a refund, repair or replacement. You’ll have legal rights if the item you bought is: Broken or damaged – this is known as not of satisfactory quality Unusable – this is known as not fit for purpose Not what was advertised[…]
We’re helping a record number of people who are struggling to pay for energy
Debt & Money, News Feb 01, 2024
Price rises from January will pile even more pressure on millions of households in the UK In a world where the Cost of Living seems to rise continually, many individuals find themselves struggling to make ends meet. For some, the simple act of topping up their prepayment meter becomes a daunting challenge. In 2022, Citizens[…]
Join us at One Stop Hub in Godalming Wednesday 7th February, Oglethorpe Hall, Wilfred Noyce Centre, Godalming Please drop in from 9.30-12.30 For free support and advice from: South West Surrey Domestic Abuse Service Surrey Police Waverley Housing Citizens Advice South West Surrey Also Available Free health check from Alliance for Better Care Food vouchers Tea,[…]
Are you looking for low-cost ways to make your home warmer this winter? We’ve teamed up with Energy Saving Trust this Energy Savers Week (15 – 21 January) to bring you the top tips you need to know to save both energy and money on your heating. Discover how you can use these low-cost energy efficiency tips[…]
From 1 April 2024, you might be able to get 15 hours of funded childcare if you’re in work. If you’re in work you might be able to get 15 hours of funded childcare a week from 1 April 2024 – this is often called ‘free hours’. If you’re in a couple you both need[…]
You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run by the Trussell Trust. Find out more about local food banks in the boroughs of Guildford and Waverley. Click on each food bank below for more details: Farnham Food Bank Cranleigh Food Bank[…]
Understanding the cost of living crisis with Citizens Advice and Martin Lewis
Campaigns Jan 08, 2024
As the country continues to experience its biggest cost of living crisis in decades, many people are struggling to keep their heads above water. Some of the most pressing issues facing our clients were discussed at a recent cost of living live broadcast by Citizens Advice. The session also featured a question and answer session[…]
Join us a make a real difference to people’s lives You can volunteer with us in lots of ways – giving advice and information, helping with admin and reception, getting involved in community engagement or fundraising, or being a trustee. To find out more, contact recruitment@casws.org.uk to volunteer in Guildford, Ash or from home; or[…]
You don’t have an automatic right to get your money back if you just change your mind about something you’ve bought and there’s nothing wrong with it. There are certain steps you can take, depending on where you bought the item and how you paid for it. If you think there’s a problem with the[…]
You might be able to get help if you’re struggling to afford your energy bills or top up your prepayment meter. Discover more at our national website including: Check if you can get a fuel voucher If you don’t use gas or electricity to heat your home Check if you can sign up to the[…]
For the third time Citizens Advice’s parcels league table has uncovered that parcel companies deliver substandard service for consumers with no parcel company scoring above 2.75 stars out of a possible 5. This year the difference between first and last place is smaller than ever. Discover more at our national website Need help with a[…]
There are things you can do if you’re struggling to pay your bills – for example your energy bills, rent and council tax. Visit our national website for more information about these topics: Check if you can get extra help or money Check what help you can get with your bills If you’re struggling with[…]
Here at Citizens Advice, we aim to provide just that – advice and support on a whole range of topics to any citizen in the community who needs it! You may know us as a place to go for help in making an application for benefits, or for support in managing your debts. You may[…]
If you’re renting privately, your landlord is responsible for most major repairs to your home like pipes, heating and gas safety. Your landlord is responsible for most major repairs to your home if you rent privately. This includes: the structure of the property, for example walls, roof, windows and doors sinks, baths, toilets pipes and[…]
