What does the energy price cap rise mean? We explain. Watch Citizens Advice video. If you’re worried about your energy bills, we’re here to advise. Read our self-help advice. For free and confidential advice about your individual circumstances, contact us today. Citizens Advice Waverley CONTACT DETAILS Call Adviceline 0808 278 7980 (free) to speak to[…]
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CA Waverley
Travel guidelines – Five things you need to know about your consumer rights We all love a good holiday, the sun and the sea, away from gloomy British weather. But with all these changes to regulations and cancellations during the pandemic, it’s become super stressful! Here’s our guide to your consumer rights so you can[…]
Does your work have any of these red flags? If so, they’re illegal. Not getting paid leave Getting paid less than minimum wage Not allowed to take rest breaks Being asked to work when you’re at you’re meant to be at school See video on Tik Tok. Find out more about your rights at work[…]
What is family mediation? “Family mediation is a process in which an independent, professionally trained mediator helps you work out arrangements for children and finances following separation.” For information visit the Family Mediation Council’s website Call us for free advice about other family issues, housing, benefits and debt problems. Citizens Advice Waverley CONTACT[…]
How is the cost of living crisis affecting you? “‘Sharing my story alleviated any stresses I had at the time and gave me confidence.” Rising energy bills, the soaring price of the food shop and further price hikes to come in April – how is the cost of living crisis affecting you? We’re looking[…]
Renting with other people – What you need to know about temancy agreements
Campaigns, Housing, News Feb 02, 2022
A joint tenancy means that you’re all individually and jointly responsible for the terms in the contract. So if one person doesn’t pay their rent, the rest of you will have to make up the shortfall. Find out more at our national website. Typical tenancy arrangements If you share accommodation[…]
I’ve just started work and I’m losing my job! Am I entitled to anything?
Campaigns, News, Work Feb 01, 2022
I’m 19 – I’ve only just started work, but the company’s closing and I’m losing my job! Am I entitled to anything? Josh* was enjoying his first experience of work and seemed to be doing well. He knew that the company had been through some difficult times during the pandemic but was shattered to hear[…]
The soaring price cap is set to leave energy bills as a proportion of benefits levels at ‘generational high’. The energy price cap, which sets default tariffs, is estimated to rise by £700 in April – over a 50% increase. Around 11 million households on default tariffs will see their bills increase straight away. Read[…]
The number of people seeing if they can get sick pay rose steadily in Citizens Advice national website page rankings in 2021 – and it topped out at the 6th most popular page in the first week of January this year. Perhaps it’s not too surprising when 320,000 workers who had Covid-19 in December alone[…]
If your children are spending a lot of time online gaming, make sure they are safe from underage gambling. GambleAware is an independent, grant-making charity commissioning prevention and treatment services across England, Scotland and Wales in partnership with expert organisations and agencies, including the NHS. Visit their website for more information. We[…]
Don’t face debt alone. For information about how to: Deal with your debt problems Avoid losing your home Get your finances into shape Visit our national website. Contact us for free and confidential advice about your money problems. Citizens Advice Waverley CONTACT DETAILS Call Adviceline 0808 278 7980 (free) to speak to an Adviser Leave[…]
Is Universal Credit for you? You can apply for Universal Credit if you are on a low income or unemployed – see Universal Credit website. You will usually only be able to claim Universal Credit if you are aged 18 or over, but some people aged 16 or 17 can get it, depending on[…]
New – “no blame” divorce. Do you know about the new 2022 divorce law which will end the blame game? In the New Year we often get a lot of enquiries about relationship breakdowns. There will be fundamental changes to the divorce process from 6 April. You can find more information on the Government’s website.[…]
Do you know about grants and benefits to help you pay your energy bills?
Benefits, Campaigns, News Jan 01, 2022
Do you know about grants and benefits to help you pay your energy bills? The energy price cap increased by 12% in October last year. This means that standard tariffs could rise by £139 per year with prepayment customers paying even more. Dame Clare Moriarty, Chief Executive of Citizens Advice, said “This is a hugely[…]
“I’m moving into a shared house with friends for the first time in the New Year. What should I look out for when I move in?” Renting a house with friends is usually an exciting time. Most landlords are reasonable people who look after their properties and tenants well, but it’s always a good idea[…]