Do our advisers have a magic wand? Well, no, but they do have access to a very wide range of information about national and local services. They have expertise in advising about them and in ways of getting that information to you. David found this when he came to visit his parents whose health had[…]
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Domestic Abuse happens in South West Surrey. It’s probably happening in your neighbourhood. Some of it will be behind closed doors and much of it to and by people that you would not expect. Rates in our area have increased over the past few years. Read how our South West Surrey Domestic Abuse Outreach Service[…]
Over half of carers (52%) feel anxious or stressed about their finances (CarersUK Survey). You can get help and support if you’re responsible for looking after someone who has a disability, is getting old or has become ill. This can range from practical help to make day-to-day life easier to benefits like Carer’s Allowance. Practical[…]
Congratulations to our domestic abuse service – South West Surrey Domestic Abuse Outreach Service – an award winning team! The team has just won ‘Team of the Year’ at the National Citizens Advice Annual Conference Awards 2021. This was the most nominated category in this year’s awards and the team was absolutely delighted to be[…]
This online event is open to any member of the public, business owners and community leaders. The event is bought to you by Guildford and Waverley Community Safety Partnerships and the South West Surrey Domestic Abuse Service. One in three women will experience Domestic Abuse at some point in their adult lives and as many[…]
Are you stressed and finding it difficult to unwind? You are not alone. Today is #NationalStressAwarenessDay which highlights the importance of managing stress in our daily lives. To maintain our wellbeing, we need to be able to recognise what’s making us stressed to help us learn how to deal with it. Our Advisers offer free,[…]
It’s a worrying time for many people who are struggling to pay bills and for food. You may never have thought you would need a food bank. Our advisers can guide you through your money options and also make referrals to local food banks. Click below to find details of your local food bank: Cranleigh[…]
Don’t know where to turn? Just bought a school uniform, but don’t have money for food or a fridge to put it in? We don’t give out money or goods, but we may be able to refer you to an organisation that can help. We can help you to review your finances, give you a[…]
Want to have your say about health and disability benefits? Some of our local clients and advisers, and others across the country, have been explaining to DWP problems they have when claiming disability benefits. DWP has put together some ideas about changes they might make to the system and has launched a Consultation[…]
We’ve been spending more time at home or moving to a new neighbourhood. And maybe we are noticing problems where we live. Find out how to deal with problems caused by neighbours, such as noise, dogs or dumping rubbish, or disagreements about walls and fences, trees and hedges. You may be able to[…]
We’ve seen a rise in scammers targeting people with finance-related schemes. Before investing always check the Financial Conduct Authority’s Warning List to avoid scams and stay #ScamAware Whatever your problem, please contact us for free, independent and confidential practical advice: Citizens Advice Waverley CONTACT DETAILS By Phone 0808 278 7980 (free) to speak to an[…]
The deadline to apply for the EU Settlement Scheme is 30 June If you’re an EU or EEA Citizen, our advice can help you with your application. Find out more about staying in the UK if you’re from the EU. Please contact us if you need free, confidential and independent advice about your individual circumstances.[…]
2.5 million people are behind on their broadband bills This comes at a time when people are more reliant on broadband to work and help their children with schoolwork, with UK adults spending an average of 22 hours online each week. Dame Clare Moriarty, Chief Executive of Citizens Advice, said: “Broadband is not a luxury,[…]
Are you an EU National? If you want to stay in the UK apply to the EU Settlement Scheme NOW – if you haven’t already done so. You usually need to apply if you’re from a country in the EU, EEA or Switzerland. Or you could be from another country and you are the family[…]
The @CitizensAdvice star rating ranks domestic energy suppliers on customer service. Watch video to see the top 5 and bottom 5 energy supply firms. Read here about how we’ve updated and improved our ranking to help you understand how energy suppliers treat their customers. If you want free, independent and confidential advice, please contact us.[…]