This online event is open to any member of the public, business owners and community leaders. The event is bought to you by Guildford and Waverley Community Safety Partnerships and the South West Surrey Domestic Abuse Service. One in three women will experience Domestic Abuse at some point in their adult lives and as many[…]
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CA Waverley
The net zero protections puzzle: Helping people piece together home energy improvements
Consumer Nov 07, 2021
People spending thousands on green home technologies have fewer consumer protections than those buying a mobile phone. This is according to new research released today by Citizens Advice. The charity analysed the consumer protections across a range of products and services, including mobile phones, insurance and pensions, against installing green technologies like heat pumps or solar[…]
Are you stressed and finding it difficult to unwind? You are not alone. Today is #NationalStressAwarenessDay which highlights the importance of managing stress in our daily lives. To maintain our wellbeing, we need to be able to recognise what’s making us stressed to help us learn how to deal with it. Our Advisers offer free,[…]
Find out what your rights are if your relationship has broken down, for example whether you can stay in the family home or who the children should live with. If your relationship has broken down, you can ask us how mediation works. Mediation is a way of sorting any differences between you and[…]
The heartbreaking abduction and murder of Sarah Everard and murder of Sabina Nessa have highlighted the ongoing issue of male violence against women and girls. Many women continue to feel unsafe on the streets. Many women continue to feel unsafe in their own home. Domestic abuse can happen to anyone of any age, location, income[…]
45,000 clients – that’s how many people Citizens Advice frontline advisers have supported across the UK with redundancy issues since the pandemic began – equivalent to one person every 4 minutes. With the furlough scheme ending on 30 September, Citizens Advice has set out your essential checklist if you’re facing redundancy. If you think you[…]
It’s a worrying time for many people who are struggling to pay bills and for food. You may never have thought you would need a food bank. Our advisers can guide you through your money options and also make referrals to local food banks. Click below to find details of your local food bank: Cranleigh[…]
Charity Arts & Crafts Fair Join us on on Sunday 21st November, 2-5pm at Elstead Cricket Pavilion for some seasonal shopping. The Fair has been organised in support of our South West Surrey Domestic Abuse Outreach Service (part of Citizens Advice Waverley) and other local charities. On the day you’re sure to find the perfect[…]
From 6 October 2021, the amount of Universal Credit you’ll get went down by £86.67 a month. This affects everyone claiming Universal Credit – there aren’t any exceptions. If you’re struggling with living costs, need help with housing costs, worried about money you owe, or you’re disabled or look after a disabled child, we may[…]
Contactless limit for debit and credit cards has jumped to £100 – Good or bad?
Debt & Money Oct 17, 2021
The contactless limit for debit and credit cards jumped to £100 from 15th October – a convenience for some, but a temptation to get into more debt for others. You may be struggling to deal with your priority debts. And you may have more than one priority debt. We can help you to decide which[…]
Last month we told you about our runner in this year’s London Marathon – Paul Deane-Williams. Paul took on the challenge on Sunday 3rd October to raise funds for Citizens Advice Waverley and our South West Surrey Domestic Abuse Outreach Service. Paul works for the Thinking Ahead Institute, a global investment research and innovation group,[…]
Whether you’ve been renting for a while or you’re just about to start renting for the first time, it can be complicated! @CitizensAdvice have you got you covered. Check out these key renting terms WhatYouDidntLearn For more information about issues with rent, including eviction notices, visit our national website Citizens Advice Waverley CONTACT DETAILS Call[…]
Many families face a perfect storm this autumn – the end of the furlough scheme, the cut to Universal Credit and rising energy bills. We know this could be a worrying time for you. We’re here to help you! Our advisers can guide you through your money options. Visit our information pages about dealing with[…]
When Bushra’s* television packed up during lockdown, she thought she’d better replace it straight away. It was hard enough not to be able to meet her friends or go to her weekly choir practice without foregoing her favourite television programmes as well. But more than that, providing childcare support for her son and daughter-in-law, both[…]
Matthew Bradbury, Senior Employment Expert at Citizens Advice, said: “If you’re at risk of redundancy, it’s important to know you do have rights to help protect you from unfair dismissal and to ensure you’re paid what you’re owed. It’s completely understandable that you may find the rules and procedures overwhelming, but you don’t have to[…]