Voluntary Roles at Citizens Advice South West Surrey. Citizens Advice South West Surrey provides interesting opportunities to: Learn new skills and work as part of a team, Make a difference in your community, Help people find a way forward. Please contact us at recruitment@casws.org.uk to express an interest and an application pack will be sent[…]
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CA Waverley
Your employer has to offer a workplace pension scheme by law. They have to automatically enrol anyone who’s eligible – this is called automatic enrolment. A pension is money you’ll use to live on when you retire. Most people get a state pension from the government which covers your basic needs. But it’s also a[…]
If you are planning to book a packaged holiday soon, make sure you know your rights to cancel. “Your rights to cancel a package holiday (or a particular part of a holiday like a flight or a hotel booking) usually depend on the terms and conditions of your booking, and your reason for wanting to[…]
You might be able to pay less Council Tax or not pay it at all depending on your situation. You might be able to get: discounts – for example, for a single person or an empty property Council Tax Reduction (CTR) if you have low income a different reduction if you can’t get much CTR[…]
Hidden debt scandal – how profit-making firms and unsuitable ‘solutions’ leave people in deeper financial trouble. Citizens Advice advisers at the frontline are sounding the alarm, as a sector-wide survey of more than 560 of our national debt advisors found that 84% said they have spoken to clients in failed or unsuitable Individual Voluntary Arrangements[…]
Discover more about the National Mimimum age Visit HM Govenment website for details Need help with a range of everyday issues such as housing, benefits, employment, family, debts, consumer, etc? Contact us for free advice: Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley 0808 278 7980 Guildford[…]
How profit-making firms and unsuitable ‘solutions’ leave people in deeper financial trouble. “The soaring cost of living is brewing a debt crisis and we’re seeing profit-driven vultures in the IVA industry ready to prey off people, encouraging them into debt solutions which could leave them worse off” (Matthew Upton, Director of Policy, national Citizens Advice).[…]
What to do if something’s wrong with your used car. You might have a legal right to: A repair The cost of a repair Some or all of your money back Check our advice about buying a used car at our national website. Need help with a range of everyday issues such as housing,[…]
If you’re delayed and arrive at your destination more than half an hour late, you should get some money back. Just remember to keep your ticket! Check our advice at our national website about getting a refund for a cancelled or delayed train Need help with a range of everyday issues such[…]
Returning a parcel? Here’s what you need to know about using Buy-Now-Pay-Later
Consumer, News Apr 13, 2023
Many people shop online with Buy-Now-Pay-Later. But what happens when you need to return a purchase? It’s not as simple as it seems. Here’s what we found… 1. People are returning items but still being asked to pay 2. It can be complicated and time consuming to get a refund 3. Many people aren’t[…]
If you have bought something that’s unsafe, watch our video to find out what you need to know (video has sound) Watch video (don’t forget to turn the sound on on the bottom right of the video) More on Facebook: #ProductSafety You may be able to claim compensation if an item or product causes damage.[…]
Advice for Ukraine refugees – videos and self-help fact sheets
Benefits, Housing, News, Work Apr 04, 2023
Are you Ukrainian? Do you know someone who is? Watch our range of videos for Ukraine refugees recorded in the Ukrainian language with English sub-titles. Watch videos (click on video titles below): Advice about Employment Advice about Benefits Advice about Universal credit Advice about Housing Self-help fact sheets about Benefits: The fact sheet is[…]
Citizens Advice in 2022/3 has been quoted many times in the media. Here are some examples. IN MAY 2022 UK INFLATION HIT A 40 YEAR HIGH BBC reported: Citizens Advice said, “The warning lights could not be brighter”’ and the government needed to offer households more support. ITV reported: “High inflation hurts the poorest[…]
Separating from a partner can have a big impact on your finances, especially if you relied on their income during your relationship. If your marriage or civil partnership ends, you can ask for financial support – known as ‘spousal maintenance’ – from your ex-partner as soon as you separate. This is in addition to any[…]
“Private tenants are struggling through the cost-of-living crisis” says Tom Brooke Bullard, Senior Policy Researcher at Citizens Advice. Is this the worst time to be a private renter? We looks at the top three issues and the impacts they’re having on people across the country. Find out more at our national website – click here[…]
