Citizens Advice Waverley and Citizens Advice Guildford & Ash are pleased to announce that they have merged and become Citizens Advice South West Surrey. At the same time, Citizens Advice Waverley’s South West Surrey Domestic Abuse Service has become an independent charity. Both new organisations will continue to work in close co-operation, ensuring that referrals[…]
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CA Waverley
Introducing Citizens Advice South West Surrey and South West Surrey Domestic Abuse Service
Local News Jun 01, 2023
Local Citizens Advice organisations are individual charities which employ some paid staff and many volunteers. Between 2021 and 2022, Citizens Advice volunteers helped a total of 2.55 million people in England and Wales with one-to-one advice on issues ranging from debt and benefits through work, housing, family issues, law and courts, family matters, immigration health[…]
If you’re on a low income you could get a cheaper internet, mobile or phone deal
Benefits, Consumer May 29, 2023
If you’re on a low income you could get a cheaper internet, mobile or phone deal called a ‘social tariff’. This could mean a saving of around £200 a year. “Social tariffs are cheaper broadband and phone packages for people claiming Universal Credit, Pension Credit and some other benefits. Some providers call them ‘essential’ or[…]
If you’re struggling with money and mental health, Citizens Advice is here to support you. Watch our national Citizens Advice Tiktok video for advice (don’t forget to turn on the sound on the bottom right). Need help with a range of everyday issues such as housing, benefits, employment, family, debts, etc? Contact us for free[…]
Dealing with mortgage arrears can be stressful. If you get into debt (‘in arrears’) with your mortgage payments, don’t wait for your lender to contact you. They’ll normally write to you within 15 days of a missed payment, but you should talk to them as soon as possible. Our online debt advice can help you[…]
Voluntary Roles at Citizens Advice South West Surrey. Citizens Advice South West Surrey provides interesting opportunities to: Learn new skills and work as part of a team, Make a difference in your community, Help people find a way forward. Please contact us at recruitment@casws.org.uk to express an interest and an application pack will be sent[…]
Your employer has to offer a workplace pension scheme by law. They have to automatically enrol anyone who’s eligible – this is called automatic enrolment. A pension is money you’ll use to live on when you retire. Most people get a state pension from the government which covers your basic needs. But it’s also a[…]
If you are planning to book a packaged holiday soon, make sure you know your rights to cancel. “Your rights to cancel a package holiday (or a particular part of a holiday like a flight or a hotel booking) usually depend on the terms and conditions of your booking, and your reason for wanting to[…]
You might be able to pay less Council Tax or not pay it at all depending on your situation. You might be able to get: discounts – for example, for a single person or an empty property Council Tax Reduction (CTR) if you have low income a different reduction if you can’t get much CTR[…]
Hidden debt scandal – how profit-making firms and unsuitable ‘solutions’ leave people in deeper financial trouble. Citizens Advice advisers at the frontline are sounding the alarm, as a sector-wide survey of more than 560 of our national debt advisors found that 84% said they have spoken to clients in failed or unsuitable Individual Voluntary Arrangements[…]
Discover more about the National Mimimum age Visit HM Govenment website for details Need help with a range of everyday issues such as housing, benefits, employment, family, debts, consumer, etc? Contact us for free advice: Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley 0808 278 7980 Guildford[…]
How profit-making firms and unsuitable ‘solutions’ leave people in deeper financial trouble. “The soaring cost of living is brewing a debt crisis and we’re seeing profit-driven vultures in the IVA industry ready to prey off people, encouraging them into debt solutions which could leave them worse off” (Matthew Upton, Director of Policy, national Citizens Advice).[…]
What to do if something’s wrong with your used car. You might have a legal right to: A repair The cost of a repair Some or all of your money back Check our advice about buying a used car at our national website. Need help with a range of everyday issues such as housing,[…]
If you’re delayed and arrive at your destination more than half an hour late, you should get some money back. Just remember to keep your ticket! Check our advice at our national website about getting a refund for a cancelled or delayed train Need help with a range of everyday issues such[…]
Returning a parcel? Here’s what you need to know about using Buy-Now-Pay-Later
Consumer, News Apr 13, 2023
Many people shop online with Buy-Now-Pay-Later. But what happens when you need to return a purchase? It’s not as simple as it seems. Here’s what we found… 1. People are returning items but still being asked to pay 2. It can be complicated and time consuming to get a refund 3. Many people aren’t[…]
