Do you know about grants and benefits to help you pay your energy bills? The energy price cap increased by 12% in October last year. This means that standard tariffs could rise by £139 per year with prepayment customers paying even more. Dame Clare Moriarty, Chief Executive of Citizens Advice, said “This is a hugely[…]
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Do you know about grants and benefits to help you pay your energy bills?
Benefits, Campaigns, News Jan 01, 2022
“I’m moving into a shared house with friends for the first time in the New Year. What should I look out for when I move in?” Renting a house with friends is usually an exciting time. Most landlords are reasonable people who look after their properties and tenants well, but it’s always a good idea[…]
You don’t have to be sleeping on the streets to be considered homeless
Campaigns, Housing, News Dec 20, 2021
You don’t have to be sleeping on the streets to be considered homeless. Check if you can apply for homeless help. You can apply to the council to get somewhere to live if you’re homeless or you’II become homeless within 8 weeks. For more information, visit our national site If you want[…]
Why it is important to make a will It is important for you to make a will whether or not you consider you have many possessions or much money. It is important to make a will because: if you die without a will, there are certain rules which dictate how the money, property or possessions[…]
If you’re deciding whether to resign from your job, it’s important to understand all your options first. Resigning might feel like a good option if you’re being treated badly at work. However, it’s a big step and it’s important to think about all your options first. You could try to solve the problem a different[…]
It’s great to make eco-friendly decisions, but it’s even better to make them in a safe and savvy way. If you’re looking to be a more environmentally friendly consumer – whether that’s buying eco-friendly products or making your home more energy efficient – it’s important to make sure you can be confident in your decisions.[…]
Thinking of using ‘Buy Now Pay Later’ this Christmas?
Campaigns, Consumer, Debt & Money Dec 06, 2021
Thinking of using ‘Buy Now Pay Later’ this Christmas? Here are 5 things you need to do first… discover more at this TikTok video. And you can get more advice about debt and money by visiting our national website. You can also contact an adviser in our team at Citizens Advice Waverley. Citizens[…]
Citizens Advice network of independent charities offers confidential advice online, over the phone, and in person, for free. Last year Citizens Advice helped to solve the problems of 8 in 10 of the people who we gave advice to directly. 9 in 10 said that our advice had helped them find a way forward and[…]
We have 21,300 amazing volunteers who help millions of people every year to find their way forward. Watch Volunteer Jo’s story above.
Three people talk about how their problems made them feel and how they found a way forward with the help of Citizens Advice. Watch the video above.
If you’re having relationship problems, there are practical things you’ll need to sort out, for example, who your children will live with or how you’ll pay your bills. Citizens Advice can help guide you through your options. Read more. For practical advice and to speak with our advisers: Call us 0344 848 7969 to speak[…]
“It’s been a hard week – I’ve just been made redundant”. The number of people asking Citizens Advice help about redundancy triples as the furlough scheme winds down. Citizens Advice Principal Policy Manager Minesh Patel, told Sky News: “People are really worried about what is going to happen next for them, particularly with the end[…]
A Loyalty Penalty is when bill payers are charged significantly higher prices for staying with their existing supplier – services include mobile phones, insurance, cash savings, mortgages, broadband and more. “As a pensioner I couldn’t afford to keep paying this extortionate amount”. 8 in 10 people are still paying a #LoyaltyPenalty — like Christine, whose[…]
Joan* loves her soaps on TV. She enjoys a juicy storyline and since she’s been shielding during the pandemic, she feels as though the characters have become her friends and family. So Joan was dismayed to find out that the free TV licence scheme for over 75s was coming to an end. Something else she’d[…]
“If you are eligible, please get your flu jabs” (NHS Surrey Heartlands CCG)
Campaigns, Local News Oct 07, 2020
“If you are eligible, we would encourage you to please get your flu jabs” (NHS Surrey Heartlands CCG). Watch here – an important message from Dr Seun Akande, a GP in Waverley. Ask your pharmacist or GP if you’re eligible for a free flu vaccine.