Are still paying a Loyalty Penalty?

A Loyalty Penalty is when bill payers are charged significantly higher prices for staying with their existing supplier – services include mobile phones, insurance, cash savings, mortgages, broadband and more.
“As a pensioner I couldn’t afford to keep paying this extortionate amount”. 8 in 10 people are still paying a #LoyaltyPenalty — like Christine, whose story you can read in new @Citizens Advice research
For any consumer issue, for example if something’s gone wrong with a purchase or service, we can go through your options with you:
☎️ Call us 0344 848 7969 to speak to an adviser, Monday – Friday, 10.00 – 16.00
📩 Email us to ask for a reply or ring back:
👉 Video Advice drop in service:


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