A Loyalty Penalty is when bill payers are charged significantly higher prices for staying with their existing supplier – services include mobile phones, insurance, cash savings, mortgages, broadband and more.
For any consumer issue, for example if something’s gone wrong with a purchase or service, we can go through your options with you:
Call us 0344 848 7969 to speak to an adviser, Monday – Friday, 10.00 – 16.00
Email us to ask for a reply or ring back: https://casws.org.uk/enquiry-form/
Video Advice drop in service: https://casws.org.uk/get-advice/face-to-face/