A Loyalty Penalty is when bill payers are charged significantly higher prices for staying with their existing supplier – services include mobile phones, insurance, cash savings, mortgages, broadband and more.
“As a pensioner I couldn’t afford to keep paying this extortionate amount”. 8 in 10 people are still paying a #LoyaltyPenalty — like Christine, whose story you can read in new @Citizens Advice research https://bit.ly/2GPaotZ
For any consumer issue, for example if something’s gone wrong with a purchase or service, we can go through your options with you:
Call us 0344 848 7969 to speak to an adviser, Monday – Friday, 10.00 – 16.00
Email us to ask for a reply or ring back: https://casws.org.uk/enquiry-form/
Video Advice drop in service: https://casws.org.uk/get-advice/face-to-face/
