It’s never a good feeling to realise we’ve been the victim of a scam, but sadly, in the digital age, it has become commonplace and could happen to any one of us, at any time, however aware and alert we may think we are. Scams tap into our natural instincts, such as curiosity – “We[…]
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CA Waverley
2.5 million people are behind on their broadband bills This comes at a time when people are more reliant on broadband to work and help their children with schoolwork, with UK adults spending an average of 22 hours online each week. Dame Clare Moriarty, Chief Executive of Citizens Advice, said: “Broadband is not a luxury,[…]
The government announced the bailiff enforced eviction ban would not be extended and will now come to an end on 31 May 2021. This means that from 1 June 2021 where a final order of possession has been made (regardless of the ground on which possession was ordered) and on a landlord’s application, warrants of[…]
“There’s a fascinating build in number of people looking at our advice page on notice period when resigning – now our most visited page. What’s causing it?” asks Morgan Wild, Policy Adviser at Citizens Advice. Watch video on our Facebook page Want advice about your individual work circumstances? Contact our advisers: Citizens Advice Waverley CONTACT[…]
Click here to find out what our clients are saying about us.
New report: Finishing the job on the loyalty penalty – The mortgage and mobile handset markets
Consumer May 13, 2021
This month Citizens Advice released a report setting out our concerns about the loyalty penalty in the mortgage and mobile handset markets. The coronavirus pandemic has had a devastating impact on household finances. They should not face the loyalty penalty on top of this. “We want to see mobile providers and the FCA take concrete,[…]
This month Citizens Advice released our first ever report into the risks of Buy Now Pay Later products (financial products that let people split or delay payments to make them more manageable in the short-term). Our research found that too many people who’ve used BNPL in the last 12 months are facing problems along the[…]
Domestic Abuse is the intentional use of verbal, emotional, psychological, financial and physical abusive tactics and behaviours used to maintain power and control over and manipulate a partner, ex-partner or family member. Andrea* was worn down by her husband’s abusive behaviour over many years. It began with financial control, constant questioning, checking and criticism and[…]
The new #BreathingSpace Crisis Debt Respite Scheme comes into force this week. Want to know more about the scheme and how it can help if you’re in debt? Find out more via the Big Issue For advice about your individual circumstances, contact our advisers. Citizens Advice Waverley CONTACT DETAILS By Phone 0808 278 7980 (free)[…]
Are you an EU National? If you want to stay in the UK apply to the EU Settlement Scheme NOW – if you haven’t already done so. You usually need to apply if you’re from a country in the EU, EEA or Switzerland. Or you could be from another country and you are the family[…]
Have a gym membership you don’t use? Our advice can help you cancel it! Find our advice on our national website: Cancelling a gym membership Or contact us: Citizens Advice Waverley CONTACT DETAILS By Phone 0808 278 7980 (free) to speak to an adviser By Email: use enquiry form Search by topic at Self-help Office[…]
The @CitizensAdvice star rating ranks domestic energy suppliers on customer service. Watch video to see the top 5 and bottom 5 energy supply firms. Read here about how we’ve updated and improved our ranking to help you understand how energy suppliers treat their customers. If you want free, independent and confidential advice, please contact us.[…]
PODCAST: How Citizens Advice Waverley is helping people in the COVID crisis
Audio Local News Apr 09, 2021
Citizens Advice Waverley is working with Cranleigh Community Radio to broadcast information on key issues impacting the community in Waverley. In this podcast, our CEO Phil Davies shares how Citizens Advice Waverley has navigated through the last 12 months to help people in the COVID crisis. Listen here:
Want to know more about the various food banks operating in Waverley? Check how you can get a parcel at your nearest food bank on their websites: Cranleigh: https://www.cranleighfoodbank.org Elstead: https://www.elsteadfoodbank.com/ Farnham: https://farnham.foodbank.org.uk/ Godalming St Mark’s Foodbank: https://www.parishofgodalming.org.uk/our-church-of-st-marks/food-bank/ Community Store: https://godalming-tc.gov.uk/community-store/ Haslemere: https://haslemerefoodbank.com/ Want more details? We’re here to help you at: Call us –[…]
Do you know someone who needs practical advice and support but doesn’t use the internet? Could you let them know they can drop in to all our offices again? This Covid-secure service is for local people – from 29 March 2021. Video Service Availability: Cranleigh: Tuesday, 10.00–14.00 Farnham: Monday to Thursday, 10.00 – 14.00 Godalming:[…]
