If you’re thinking about taking out a loan, there are a few things you should keep in mind. We’ve produced a list of handy tips to help you when you borrow money, take out a loan or use credit cards. Here are just a few (it’s not an exhaustive list!): spend time shopping around, always[…]
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CA Waverley
Return of faulty goods You’ll have legal rights if the item you bought is: Not of satisfactory quality (broken or damaged) Not fit for purpose (unusable) Not what was advertised or doesn’t match the seller’s description You might be entitled to a refund, repair or replacement. Check your consumer rights on our national website.[…]
Are you having a hard time paying for your phone, internet or TV bills? If you’re struggling to pay your bills or you owe money, there are things you can do. You might be able to get a cheaper deal or get help and support from your provider. We can help with advice for the[…]
There are grants and benefits that might help You might be able to get help if you’re struggling to afford your energy bills or top up your prepayment meter. The help you get depends on: How you pay for your energy The type of energy you use If you claim benefits Find out more at our[…]
Managing mortgage payments can help you stay in control of your finances We can support you with: Planning your budget Dealing with mortgage increases and income drops Knowing what to do when you face difficulties Discover more at or national website. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to[…]
Personal Independence Payment (PIP) is extra money to help you with everyday life if you have an illness, disability or mental health condition To get PIP you must find it hard to do everyday tasks or get around because of a physical or mental condition. You must have found these things hard for 3 months[…]
If the amount of Universal Credit you get changes, you’ll either get a letter or a message when you log into your Universal Credit online account. If you have an online account, you can also sign up for text or email alerts. Your Universal Credit might be reduced if: you’ve reported a change of circumstances[…]
For the past three years our advisers have seen the same pattern every winter. Colder months, higher energy usage, and more people falling into energy debt. This reality disproportionately affects disabled people. Last year, 65% of people that came to us with an energy issue either had a disability or a long-term health condition. This[…]
You might be able to pay less council tax or not pay it at all depending on your circumstances. You might be able to pay less council tax or not pay it at all depending on your circumstances. You might be able to get: discounts – for example, for a single person or an empty[…]
Dealing with debt can feel overwhelming. We’re here to help you find a way forward. Visit our national website to discover lots of advice on how you can manage your payments. Topics include: Collecting information about your debts Check if you have to pay a debt Work out which debts to deal with first Check[…]
Grants and benefits to help you pay your energy bills You might be able to get help if you’re struggling to afford your energy bills or top up your prepayment meter. The help you get depends on: how you pay for your energy the type of energy you use if you claim benefits Discover more about[…]
Many people are not aware of their legal rights as a carer or the support and benefits they’re entitled to. You can get help and support if you’re responsible for looking after someone who has a disability, is getting old or has become ill. This can range from practical help to make day-to-day life easier[…]
Homeless people are just that. They are PEOPLE. One of our client’s, Perrie* said ““The hardest part,” she explains, “is the uncertainty. You never know when or where you’ll have to move next. The lack of a permanent address makes it harder to secure a job, and being homeless becomes a cycle that’s incredibly hard[…]
New opening hours for face-to-face support Our opening hours for face-to-face support at our offices in Ash, Cranleigh, Farnham, Godalming, Guildford and Haslemere change from Monday 2 December. Please click here to find out more. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley 0808 278 7980 Guildford[…]
Thanks to Co-op members, Citizens Advice South West Surrey will receive £1,524.18 from the Co-op Local Community Fund. The Co-op Local Community Fund supports projects across the UK that Co-op members care about. The Co-op works together in partnership with thousands of local causes every year to help them raise as much money as possible.[…]
