You’ve heard about the energy price cap increase – but does it affect you? Your bills will only be affected by the price cap increase if you’re on a Standard Variable Tariff. If you’re on a Fixed Rate Tariff, your bills will stay the same until your contract ends. A Citizens Advice commissioned survey found[…]
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Do you need support with school meals, uniform or transport? If you’re on a low income, you could get help. Discover more at our national website, including: Help with school costs If your child can’t go to school because of coronavirus If you’re struggling with living costs because of coronavirus Getting free school meals Getting[…]
The government have made special rules so it’s easier to bring your family members from Ukraine to the UK. This is called being a ‘sponsor’. Because of the special rules: it will not cost anything to sponsor your family members it doesn’t matter how much you earn your family members don’t have to show they[…]
A home of one’s own? For many the word ‘homeless’ conjures images of sleeping bags in shop doorways, but although rough sleeping is a very real and serious issue, it isn’t the only scenario. People can find themselves homeless or threatened with homelessness at any time in their life, and for many different reasons. Nor[…]
Struggling to pay your bills? If you’re struggling to pay your bills, we can help you: Check what benefits you can get Deal with rent arrears Deal with gas, electric or water bills Go to our national site for advice For free and confidential advice about your individual circumstances, contact us today. Citizens Advice Waverley[…]
What does the energy price cap rise mean? We explain. Watch Citizens Advice video. If you’re worried about your energy bills, we’re here to advise. Read our self-help advice. For free and confidential advice about your individual circumstances, contact us today. Citizens Advice Waverley CONTACT DETAILS Call Adviceline 0808 278 7980 (free) to speak to[…]
Travel guidelines – Five things you need to know about your consumer rights We all love a good holiday, the sun and the sea, away from gloomy British weather. But with all these changes to regulations and cancellations during the pandemic, it’s become super stressful! Here’s our guide to your consumer rights so you can[…]
Does your work have any of these red flags? If so, they’re illegal. Not getting paid leave Getting paid less than minimum wage Not allowed to take rest breaks Being asked to work when you’re at you’re meant to be at school See video on Tik Tok. Find out more about your rights at work[…]
What is family mediation? “Family mediation is a process in which an independent, professionally trained mediator helps you work out arrangements for children and finances following separation.” For information visit the Family Mediation Council’s website Call us for free advice about other family issues, housing, benefits and debt problems. Citizens Advice Waverley CONTACT[…]
How is the cost of living crisis affecting you? “‘Sharing my story alleviated any stresses I had at the time and gave me confidence.” Rising energy bills, the soaring price of the food shop and further price hikes to come in April – how is the cost of living crisis affecting you? We’re looking[…]
Citizen’s Advice South West Surrey is looking for positive, open and approachable people who are both excellent communicators and team workers, who respect others differences and are fully committed to the aims and principles of Citizens Advice to fill the following roles: Community Engagement Officers – Locations across the District (voluntary x 6 posts) We[…]
Renting with other people – What you need to know about temancy agreements
Campaigns, Housing, News Feb 02, 2022
A joint tenancy means that you’re all individually and jointly responsible for the terms in the contract. So if one person doesn’t pay their rent, the rest of you will have to make up the shortfall. Find out more at our national website. Typical tenancy arrangements If you share accommodation[…]
I’ve just started work and I’m losing my job! Am I entitled to anything?
Campaigns, News, Work Feb 01, 2022
I’m 19 – I’ve only just started work, but the company’s closing and I’m losing my job! Am I entitled to anything? Josh* was enjoying his first experience of work and seemed to be doing well. He knew that the company had been through some difficult times during the pandemic but was shattered to hear[…]
The number of people seeing if they can get sick pay rose steadily in Citizens Advice national website page rankings in 2021 – and it topped out at the 6th most popular page in the first week of January this year. Perhaps it’s not too surprising when 320,000 workers who had Covid-19 in December alone[…]
If your children are spending a lot of time online gaming, make sure they are safe from underage gambling. GambleAware is an independent, grant-making charity commissioning prevention and treatment services across England, Scotland and Wales in partnership with expert organisations and agencies, including the NHS. Visit their website for more information. We[…]
