Homeless people are just that. They are PEOPLE. One of our client’s, Perrie* said ““The hardest part,” she explains, “is the uncertainty. You never know when or where you’ll have to move next. The lack of a permanent address makes it harder to secure a job, and being homeless becomes a cycle that’s incredibly hard[…]
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Housing
Renting from the council or a housing association? If your home isn’t safe to live in, it might be ‘unfit for human habitation’ for example if it has a serious problem with damp or mould. Your landlord has to fix most repair problems in your home. Your landlord also has to meet a safety and[…]
If you want to end your private tenancy, there are things you need to do You should make sure you clean the property and leave it in the same condition as when you moved in, apart from fair wear and tear. You need to do this so you get your deposit back at the end[…]
Private renters are at the sharp end of the living standards crisis. They are facing a perfect storm of ever-increasing rents, damp, cold and mouldy homes, and very little power to do anything about it. We’re urging the new government to prioritise renters when tackling the living standards crisis. Read more in our report ‘Through[…]
If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt. This is often called mortgage arrears. “Mortgage debt is rising – from about £3,000 in 2019 to nearly £6,000 now. “This is an average, many people have much higher debt”… Emer Demeza Sheehy, national[…]
If you’re behind on your rent payments, you should do three things Check you owe the right amount of rent Speak to your landlord to agree on repayment See if you can claim benefits to top up your income. Read more at our national website (click here) Do you need help with a range of[…]
Damp and mould in rented housing: who is responsible and what can you do about it?
Housing, News Feb 21, 2024
Damp and mould can be tricky to deal with when you’re renting. Visit out national website to read more. We explain the causes, who’s responsible and what to do. Need help with a range of everyday issues such as benefits, housing, employment, family, debts, consumer, etc? Contact us for free advice. Citizens Advice South West[…]
You’ll need to consider a number of things when you’re looking for a home to rent. For example whether to rent from a landlord or letting agent and the best way to search for a property. You also need to think about what questions to ask your landlord or letting agent so you don’t lose[…]
When you fall behind on rent payments to your landlord or letting agent you’ll be in ‘rent arrears’. It can be tough dealing with it but it’s important you take action as quickly as possible. Our advice can help. Discover more at our national website. Click here. Check who has to pay[…]
Veronica was already struggling with the cost of living crisis. So when she needed to find an extra £150 each month for her increased mortgage payment, her budget couldn’t cover it. She’s now over £30 short each month. “In January, Veronica* suddenly found her budget impossible to balance. Her fixed-rate mortgage came to an end[…]
Dealing with mortgage arrears can be stressful. If you get into debt (‘in arrears’) with your mortgage payments, don’t wait for your lender to contact you. They’ll normally write to you within 15 days of a missed payment, but you should talk to them as soon as possible. Our online debt advice can help you[…]
You might be able to pay less Council Tax or not pay it at all depending on your situation. You might be able to get: discounts – for example, for a single person or an empty property Council Tax Reduction (CTR) if you have low income a different reduction if you can’t get much CTR[…]
Advice for Ukraine refugees – videos and self-help fact sheets
Benefits, Housing, News, Work Apr 04, 2023
Are you Ukrainian? Do you know someone who is? Watch our range of videos for Ukraine refugees recorded in the Ukrainian language with English sub-titles. Watch videos (click on video titles below): Advice about Employment Advice about Benefits Advice about Universal credit Advice about Housing Self-help fact sheets about Benefits: The fact sheet is[…]
You’ll need to consider a number of things when you’re looking for a home to rent. Deciding whether to rent from a landlord or letting agent Searching for a property If you get Housing Benefit or Universal Credit Questions to ask your landlord or letting agent Check the Energy Performance Certificate What checks will be[…]
Бажаю вам щасливого та мирного Різдва! (Wishing you a happy and safe Christmas!)
Campaigns, Housing, News Dec 01, 2022
Christmas is here and once again charities are turning their attention to those who may find themselves without a safe and secure place to call home over the festive season. But this year there is a new group of vulnerable people joining those who are homeless, or under threat of becoming so. Back in March,[…]
