Wet weather can make problems like damp worse. If you’re experiencing issues with damp, contact us to find out if you can get your landlord or housing authority to sort it. Contact our advisers for advice about housing issues: Call us on our freephone number 0808 2787 980 Monday – Friday, 10.00 – 16.00 Email[…]
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If you’re experiencing issues with damp – find out if you can get your landlord or housing authority to fix the problem
Housing Jan 31, 2021
ARTICLE: “How can I deal with my growing debt problems?” – Read Joe’s story and find out how Citizens Advice helped
Debt & Money Jan 23, 2021
For many the uncertainty brought about by the spread of the pandemic has led to depression and anxiety about how they will survive financially in the months to come. While coronavirus and redundancy scored the most hits on our National Website in the early days of the pandemic, debt is now a concern for a[…]
ARTICLE: “I’ve had a terrible week – I’ve just been made redundant!”: Anika’s story
Benefits, Work Dec 02, 2020
Unemployment figures have soared during the Coronavirus pandemic and in these most challenging of times, redundancy can happen to anybody. Moreover, Citizens Advice has found that, of those workers currently facing redundancy, parents, carers and disabled people were at least twice as likely to be at risk of losing their job. Anika* approached Citizens Advice[…]
With more and more people turning to online shopping due to Coronavirus, national Citizens Advice looked into online shopping and delivery 📦
Consumer Nov 29, 2020
With more and more people turning to online shopping due to #Coronavirus, national Citizens Advice looked into online shopping and delivery. Here’s what they found… It seems that time is not of the essence, with late parcels as the most common issue we’ve seen. But how has this impacted people’s lives? This research shows how[…]
“We know that this pandemic has put an enormous strain on people financially but our data shows that strain is also being felt in people’s relationships”
Relationships Nov 22, 2020
“We know that this pandemic has put an enormous strain on people financially but our data shows that strain is also being felt in people’s relationships.” National Citizens Advice @tommacinnes in @BBCNews last week https://www.bbc.co.uk/news/world-asia-china-54972762 Want free, confidential and independent advice? Contact Citizens Advice Waverley 0344 848 7969 to speak with our friendly advisers
“We are sleepwalking into probably the greatest debt crisis and job crisis in a generation”
Debt & Money Nov 15, 2020
“We are sleepwalking into probably the greatest debt crisis and job crisis in a generation” observes a CA colleague. Another says: “Debt, employment, housing, mental health and unfortunately domestic abuse are all tied together with the lockdown experience,” We can all get into a debt crisis very quickly. Whatever your problem, talk it over with[…]
Published by Women’s Aid, the Domestic Abuse Report is a series that brings together the most comprehensive set of data on domestic abuse in the country. According to the latest report, over 90% (91%) of respondents currently experiencing domestic abuse said the COVID-19 pandemic had negatively impacted them in at least one way. Of those[…]
If you’re having relationship problems, there are practical things you’ll need to sort out, for example, who your children will live with or how you’ll pay your bills. Citizens Advice can help guide you through your options. Read more. For practical advice and to speak with our advisers: Call us 0344 848 7969 to speak[…]
“It’s been a hard week – I’ve just been made redundant”. The number of people asking Citizens Advice help about redundancy triples as the furlough scheme winds down. Citizens Advice Principal Policy Manager Minesh Patel, told Sky News: “People are really worried about what is going to happen next for them, particularly with the end[…]
A Loyalty Penalty is when bill payers are charged significantly higher prices for staying with their existing supplier – services include mobile phones, insurance, cash savings, mortgages, broadband and more. “As a pensioner I couldn’t afford to keep paying this extortionate amount”. 8 in 10 people are still paying a #LoyaltyPenalty — like Christine, whose[…]
Joan* loves her soaps on TV. She enjoys a juicy storyline and since she’s been shielding during the pandemic, she feels as though the characters have become her friends and family. So Joan was dismayed to find out that the free TV licence scheme for over 75s was coming to an end. Something else she’d[…]
“If you are eligible, please get your flu jabs” (NHS Surrey Heartlands CCG)
Campaigns, Local News Oct 07, 2020
“If you are eligible, we would encourage you to please get your flu jabs” (NHS Surrey Heartlands CCG). Watch here – an important message from Dr Seun Akande, a GP in Waverley. Ask your pharmacist or GP if you’re eligible for a free flu vaccine.
If you belittle your partner in front of your friends and family, it may mean that your behaviour is crossing the line into domestic abuse. Everyone has the power to do the right thing and change their behaviour. Find out more about why #YouAreNotPowerless to stop #DomesticAbuse through the new campaign from @crimestoppers https://crimestoppers-uk.org/domesticabuse
The Chancellor outlined his Winter Economy Plan last week: – a new Job Support Scheme starting 1 November and running for 6 months as well as an extension of the Self Employment Income Support Scheme – and over one million businesses will get flexibilities to help pay back loans. For more information visit: https://www.gov.uk/gover…/publications/winter-economy-plan But[…]
Our research tells us that 2.6 million renters have either missed or expect to miss a rent payment because of coronavirus. During the coronavirus outbreak most possession claims in the courts were paused until 20 September. The “eviction ban” ended last week— if you’re at risk of eviction, it’s important you prepare for what comes[…]
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