Domestic abuse is behaviour from a family member, partner or ex-partner. It can happen to people of all genders. It can include coercive behaviour – for example, humiliation or intimidation, controlling behaviour and ‘economic abuse’ – this includes controlling someone’s possessions or how they earn or spend money. Find out more at out national website[…]
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CA Waverley
Renting from the council or a housing association? If your home isn’t safe to live in, it might be ‘unfit for human habitation’ for example if it has a serious problem with damp or mould. Your landlord has to fix most repair problems in your home. Your landlord also has to meet a safety and[…]
You’d certainly be forgiven for thinking that. After all, who hasn’t, if not used, at least heard of Amazon who started as an online marketplace for books and has grown into the world’s biggest online retailer? Or social media site, Facebook, who claims three billion users worldwide? The most recent data from the Office for[…]
There are over 16 million disabled people in the UK and many rely on disability aids such as mobility scooters, stairlifts and hearing aids to navigate their daily lives. The UK disability aids market currently valued at over £1 billion. When these products work well they allow people to live with greater autonomy. They provide[…]
If you’re on a low income, make sure you find out what benefits you might be able to get You can check your eligibility at our national website or by clicking on the links below: Universal credit Housing Benefit Working and child tax credits Jobseeker’s Allowance (JSA) Pension Credit Income Support Citizens Advice South West[…]
Our Scams Awareness campaign in October 2024 focuses on financial and investment scams, and supports consumers at risk of losing money due to this activity. The increased financial pressure many will be facing has put more people into difficult situations, with many facing issues with debt and being unable to afford essential goods and services.[…]
Our team will be there as well Contact Shiraz Chowdhury, Community Engagement Coordinator, Citizens Advice South West Surrey, for further details. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley 0808 278 7980 Guildford and Ash 0808 278 7888 Leave online message Office opening details And for other topics, check-out our online advice about benefits,[…]
Congratulations to our team who raised funds for Citizens Advice South West Surrey on 8th July Riz Mohammed, Rachel Saffrett, Christine Wall, Veronica Nkwocha, Mark Liparoto, Emma Adams, Claire Tufts, David Jones, and Zoe Maltby completed the 2024 Guildford Legal Walk. A tremendous effort by everybody to raise funds so that we can continue to provide[…]
If you receive benefits, you might be able to get help with your water bills You might be able to get help if you have no income or a low income – or if you get benefits. You might be able to: pay less for the water you use apply to your water company for[…]
Tell your supplier if you need extra support If you find it hard to deal with your energy supply you could get extra help from your energy companies. You can apply to be added to your electricity network’s priority support register to get priority support for electricity and gas. For example, your suppliers might agree to:[…]
Festive shopping season is approaching – here are our top tips to avoid scams and help you shop safely The festive season is a time of joy, celebration, and shopping. Unfortunately, it’s also prime time for scammers looking to take advantage of the season’s spending spree. With deals flooding your inbox and social media, it’s[…]
You might be able to get Statutory Sick Pay (SSP) when you’re off work sick. It depends on your earnings and your situation. We can help you with the following: The main eligibility rules If you’re part-time or an agency worker Check if you can get contractual sick pay CSP Check if you can get[…]
If you want to end your private tenancy, there are things you need to do You should make sure you clean the property and leave it in the same condition as when you moved in, apart from fair wear and tear. You need to do this so you get your deposit back at the end[…]
If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.
Consumer Sep 12, 2024
Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Trading Standards can take businesses to court or stop them operating, but they won’t help you fix your problem – for example, they can’t help you get a refund. Read more at our national[…]
You’re responsible for the debt if you signed a contract with the credit card company. This is called a ‘credit agreement’. There are things you can do to improve your situation. Visit our national website to find out more. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley[…]
