If you want to end your private tenancy, there are things you need to do You should make sure you clean the property and leave it in the same condition as when you moved in, apart from fair wear and tear. You need to do this so you get your deposit back at the end[…]
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CA Waverley
If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.
Consumer Sep 12, 2024
Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Trading Standards can take businesses to court or stop them operating, but they won’t help you fix your problem – for example, they can’t help you get a refund. Read more at our national[…]
You’re responsible for the debt if you signed a contract with the credit card company. This is called a ‘credit agreement’. There are things you can do to improve your situation. Visit our national website to find out more. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley[…]
Apply for Pension Credit before 21 December in order to get this year’s Winter Fuel Payment.
Benefits Sep 12, 2024
If you’ve reached State Pension age, you might be able to apply for Pension Credit. Pension Credit is a weekly benefit to boost your income. It’s based on how much money you have coming in. Visit our national website to discover more. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to[…]
The rules for Winter Fuel Payments have recently changed. From winter 2024 you’ll now only get the payment if you or your partner get certain benefits, like Pension Credit.
Benefits, News Sep 04, 2024
Apply for Pension Credit before 21 December in order to get this year’s Winter Fuel Payment. “If you’ve reached State Pension age, you might be able to apply for Pension Credit. Pension Credit is a weekly benefit to boost your income. It’s based on how much money you have coming in.” Read more at our[…]
Starting university as a new student can be full of uncertainties and worries – but you’re not alone. Our friends @StudentMindsOrg shared some tips to help you maintain your wellbeing. “Student life and the world around us can create many uncertainties for students. Learn how uncertainty affects your thinking and how you can work with[…]
Citizens Advice recently conducted a survey on smart meters with some interesting findings. It found that, while the majority of people with a smart meter are happy with them, 20% say that they are regularly having to provide manual meter reads. And 31% have had issues with their smart meter In Home Display (IHD). […]
Community organisations like food banks can help you if you can’t afford the food you need. Food banks are community organisations that can help if you can’t afford the food you need. You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run by the[…]
Universal Credit is a benefit you can claim if you’re on a low income or unemployed Universal Credit has replaced these benefits for most people: Housing Benefit income-related Employment and Support Allowance (ESA) income-based Jobseeker’s Allowance (JSA) Child Tax Credit Working Tax Credit Income Support Discover more at our national website. Citizens Advice South West[…]
Private renters are at the sharp end of the living standards crisis. They are facing a perfect storm of ever-increasing rents, damp, cold and mouldy homes, and very little power to do anything about it. We’re urging the new government to prioritise renters when tackling the living standards crisis. Read more in our report ‘Through[…]
Do you need extra financial help because of an illness, disability or mental health condition?
News Aug 01, 2024
Personal Independence Payment (PIP) helps with the extra costs of living with a long-term health condition or disability. Craig*, one of our clients, said “Receiving PIP has been incredibly beneficial …. It’s not just about the financial help; it’s about the peace of mind knowing there’s support available. It’s allowed me to maintain a level[…]
Did you know you can make an informal appeal about a parking fine in certain circumstances? How to appeal depends on the type of parking ticket you have – check what the ticket says before you start. Don’t pay a parking ticket that you’re appealing. Usually, paying is seen as admitting the ticket was[…]
If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt. This is often called mortgage arrears. “Mortgage debt is rising – from about £3,000 in 2019 to nearly £6,000 now. “This is an average, many people have much higher debt”… Emer Demeza Sheehy, national[…]
Citizens Advice South West Surrey helps client to get massive backdated benefits payments
Benefits, Local News Jun 28, 2024
Adviser helps client to get £70,832.50 in backdated payments from 2007! One of our Advisers here at Citizens Advice South West Surrey has been supporting a client to get her Attendance Allowance since February this year. Although DWP said the client already received it with her pension payments, through our Adviser’s insistence, they finally agreed[…]
Sponsored 10km walk on Monday 8th July to raise funds for Citizens Advice South West Surrey.
Local News Jun 24, 2024
Our team at Citizens Advice South West Surrey is taking on a sponsored 10km walk on Monday 8th July to raise funds. Your sponsorship us will help us to continue to provide free, confidential, impartial and independent advice and information for the communities we serve. Please sponsor our team for the 2024 Guildford Legal Walk.[…]
