Congratulations to our team who raised funds for Citizens Advice South West Surrey on 8th July Riz Mohammed, Rachel Saffrett, Christine Wall, Veronica Nkwocha, Mark Liparoto, Emma Adams, Claire Tufts, David Jones, and Zoe Maltby completed the 2024 Guildford Legal Walk. A tremendous effort by everybody to raise funds so that we can continue to provide[…]
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CA Waverley
If you receive benefits, you might be able to get help with your water bills You might be able to get help if you have no income or a low income – or if you get benefits. You might be able to: pay less for the water you use apply to your water company for[…]
Tell your supplier if you need extra support If you find it hard to deal with your energy supply you could get extra help from your energy companies. You can apply to be added to your electricity network’s priority support register to get priority support for electricity and gas. For example, your suppliers might agree to:[…]
Festive shopping season is approaching – here are our top tips to avoid scams and help you shop safely The festive season is a time of joy, celebration, and shopping. Unfortunately, it’s also prime time for scammers looking to take advantage of the season’s spending spree. With deals flooding your inbox and social media, it’s[…]
You might be able to get Statutory Sick Pay (SSP) when you’re off work sick. It depends on your earnings and your situation. We can help you with the following: The main eligibility rules If you’re part-time or an agency worker Check if you can get contractual sick pay CSP Check if you can get[…]
If you want to end your private tenancy, there are things you need to do You should make sure you clean the property and leave it in the same condition as when you moved in, apart from fair wear and tear. You need to do this so you get your deposit back at the end[…]
If you think a business has broken the law or acted unfairly, you can report them to Trading Standards.
Consumer Sep 12, 2024
Trading Standards use the information you give them to investigate unfair trading and illegal business activity, like rogue traders and scams. Trading Standards can take businesses to court or stop them operating, but they won’t help you fix your problem – for example, they can’t help you get a refund. Read more at our national[…]
You’re responsible for the debt if you signed a contract with the credit card company. This is called a ‘credit agreement’. There are things you can do to improve your situation. Visit our national website to find out more. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley[…]
Apply for Pension Credit before 21 December in order to get this year’s Winter Fuel Payment.
Benefits Sep 12, 2024
If you’ve reached State Pension age, you might be able to apply for Pension Credit. Pension Credit is a weekly benefit to boost your income. It’s based on how much money you have coming in. Visit our national website to discover more. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to[…]
The rules for Winter Fuel Payments have recently changed. From winter 2024 you’ll now only get the payment if you or your partner get certain benefits, like Pension Credit.
Benefits, News Sep 04, 2024
Apply for Pension Credit before 21 December in order to get this year’s Winter Fuel Payment. “If you’ve reached State Pension age, you might be able to apply for Pension Credit. Pension Credit is a weekly benefit to boost your income. It’s based on how much money you have coming in.” Read more at our[…]
Starting university as a new student can be full of uncertainties and worries – but you’re not alone. Our friends @StudentMindsOrg shared some tips to help you maintain your wellbeing. “Student life and the world around us can create many uncertainties for students. Learn how uncertainty affects your thinking and how you can work with[…]
Citizens Advice recently conducted a survey on smart meters with some interesting findings. It found that, while the majority of people with a smart meter are happy with them, 20% say that they are regularly having to provide manual meter reads. And 31% have had issues with their smart meter In Home Display (IHD). […]
Community organisations like food banks can help you if you can’t afford the food you need. Food banks are community organisations that can help if you can’t afford the food you need. You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run by the[…]
Universal Credit is a benefit you can claim if you’re on a low income or unemployed Universal Credit has replaced these benefits for most people: Housing Benefit income-related Employment and Support Allowance (ESA) income-based Jobseeker’s Allowance (JSA) Child Tax Credit Working Tax Credit Income Support Discover more at our national website. Citizens Advice South West[…]
Private renters are at the sharp end of the living standards crisis. They are facing a perfect storm of ever-increasing rents, damp, cold and mouldy homes, and very little power to do anything about it. We’re urging the new government to prioritise renters when tackling the living standards crisis. Read more in our report ‘Through[…]
