Renting from the council or a housing association? If your home isn’t safe to live in, it might be ‘unfit for human habitation’ for example if it has a serious problem with damp or mould. Your landlord has to fix most repair problems in your home. Your landlord also has to meet a safety and[…]
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There are over 16 million disabled people in the UK and many rely on disability aids such as mobility scooters, stairlifts and hearing aids to navigate their daily lives. The UK disability aids market currently valued at over £1 billion. When these products work well they allow people to live with greater autonomy. They provide[…]
If you’re on a low income, make sure you find out what benefits you might be able to get You can check your eligibility at our national website or by clicking on the links below: Universal credit Housing Benefit Working and child tax credits Jobseeker’s Allowance (JSA) Pension Credit Income Support Citizens Advice South West[…]
Our Scams Awareness campaign in October 2024 focuses on financial and investment scams, and supports consumers at risk of losing money due to this activity. The increased financial pressure many will be facing has put more people into difficult situations, with many facing issues with debt and being unable to afford essential goods and services.[…]
Our team will be there as well Contact Shiraz Chowdhury, Community Engagement Coordinator, Citizens Advice South West Surrey, for further details. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley 0808 278 7980 Guildford and Ash 0808 278 7888 Leave online message Office opening details And for other topics, check-out our online advice about benefits,[…]
If you receive benefits, you might be able to get help with your water bills You might be able to get help if you have no income or a low income – or if you get benefits. You might be able to: pay less for the water you use apply to your water company for[…]
Tell your supplier if you need extra support If you find it hard to deal with your energy supply you could get extra help from your energy companies. You can apply to be added to your electricity network’s priority support register to get priority support for electricity and gas. For example, your suppliers might agree to:[…]
Festive shopping season is approaching – here are our top tips to avoid scams and help you shop safely The festive season is a time of joy, celebration, and shopping. Unfortunately, it’s also prime time for scammers looking to take advantage of the season’s spending spree. With deals flooding your inbox and social media, it’s[…]
You might be able to get Statutory Sick Pay (SSP) when you’re off work sick. It depends on your earnings and your situation. We can help you with the following: The main eligibility rules If you’re part-time or an agency worker Check if you can get contractual sick pay CSP Check if you can get[…]
If you want to end your private tenancy, there are things you need to do You should make sure you clean the property and leave it in the same condition as when you moved in, apart from fair wear and tear. You need to do this so you get your deposit back at the end[…]
The rules for Winter Fuel Payments have recently changed. From winter 2024 you’ll now only get the payment if you or your partner get certain benefits, like Pension Credit.
Benefits, News Sep 04, 2024
Apply for Pension Credit before 21 December in order to get this year’s Winter Fuel Payment. “If you’ve reached State Pension age, you might be able to apply for Pension Credit. Pension Credit is a weekly benefit to boost your income. It’s based on how much money you have coming in.” Read more at our[…]
Starting university as a new student can be full of uncertainties and worries – but you’re not alone. Our friends @StudentMindsOrg shared some tips to help you maintain your wellbeing. “Student life and the world around us can create many uncertainties for students. Learn how uncertainty affects your thinking and how you can work with[…]
Community organisations like food banks can help you if you can’t afford the food you need. Food banks are community organisations that can help if you can’t afford the food you need. You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run by the[…]
Universal Credit is a benefit you can claim if you’re on a low income or unemployed Universal Credit has replaced these benefits for most people: Housing Benefit income-related Employment and Support Allowance (ESA) income-based Jobseeker’s Allowance (JSA) Child Tax Credit Working Tax Credit Income Support Discover more at our national website. Citizens Advice South West[…]
Private renters are at the sharp end of the living standards crisis. They are facing a perfect storm of ever-increasing rents, damp, cold and mouldy homes, and very little power to do anything about it. We’re urging the new government to prioritise renters when tackling the living standards crisis. Read more in our report ‘Through[…]
