Tell your supplier if you need extra support If you find it hard to deal with your energy supply you could get extra help from your energy companies. You can apply to be added to your electricity network’s priority support register to get priority support for electricity and gas. For example, your suppliers might agree to:[…]
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Festive shopping season is approaching – here are our top tips to avoid scams and help you shop safely The festive season is a time of joy, celebration, and shopping. Unfortunately, it’s also prime time for scammers looking to take advantage of the season’s spending spree. With deals flooding your inbox and social media, it’s[…]
You might be able to get Statutory Sick Pay (SSP) when you’re off work sick. It depends on your earnings and your situation. We can help you with the following: The main eligibility rules If you’re part-time or an agency worker Check if you can get contractual sick pay CSP Check if you can get[…]
If you want to end your private tenancy, there are things you need to do You should make sure you clean the property and leave it in the same condition as when you moved in, apart from fair wear and tear. You need to do this so you get your deposit back at the end[…]
The rules for Winter Fuel Payments have recently changed. From winter 2024 you’ll now only get the payment if you or your partner get certain benefits, like Pension Credit.
Benefits, News Sep 04, 2024
Apply for Pension Credit before 21 December in order to get this year’s Winter Fuel Payment. “If you’ve reached State Pension age, you might be able to apply for Pension Credit. Pension Credit is a weekly benefit to boost your income. It’s based on how much money you have coming in.” Read more at our[…]
Starting university as a new student can be full of uncertainties and worries – but you’re not alone. Our friends @StudentMindsOrg shared some tips to help you maintain your wellbeing. “Student life and the world around us can create many uncertainties for students. Learn how uncertainty affects your thinking and how you can work with[…]
Community organisations like food banks can help you if you can’t afford the food you need. Food banks are community organisations that can help if you can’t afford the food you need. You’ll usually need to get a referral to a food bank before you can use it. This includes all food banks run by the[…]
Universal Credit is a benefit you can claim if you’re on a low income or unemployed Universal Credit has replaced these benefits for most people: Housing Benefit income-related Employment and Support Allowance (ESA) income-based Jobseeker’s Allowance (JSA) Child Tax Credit Working Tax Credit Income Support Discover more at our national website. Citizens Advice South West[…]
Private renters are at the sharp end of the living standards crisis. They are facing a perfect storm of ever-increasing rents, damp, cold and mouldy homes, and very little power to do anything about it. We’re urging the new government to prioritise renters when tackling the living standards crisis. Read more in our report ‘Through[…]
Do you need extra financial help because of an illness, disability or mental health condition?
News Aug 01, 2024
Personal Independence Payment (PIP) helps with the extra costs of living with a long-term health condition or disability. Craig*, one of our clients, said “Receiving PIP has been incredibly beneficial …. It’s not just about the financial help; it’s about the peace of mind knowing there’s support available. It’s allowed me to maintain a level[…]
Did you know you can make an informal appeal about a parking fine in certain circumstances? How to appeal depends on the type of parking ticket you have – check what the ticket says before you start. Don’t pay a parking ticket that you’re appealing. Usually, paying is seen as admitting the ticket was[…]
If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt. This is often called mortgage arrears. “Mortgage debt is rising – from about £3,000 in 2019 to nearly £6,000 now. “This is an average, many people have much higher debt”… Emer Demeza Sheehy, national[…]
Do the proper checks and don’t rush when buying a used car We’ve put all our tips and tricks into a blog so you can stay informed on what you need to know. Read more in our blog “Brake. Check. Buy” (click here). Do you need help with a range of everyday issues such as housing,[…]
Small claims are for simple cases that don’t involve large amounts of money or complicated issues. They’re often used to get compensation or your money back if something’s gone wrong. Small claims are never usually for more than £10,000. Read more about these topics at our national website (click here) Check if you can[…]
Carrie is a student volunteer at Citizens Advice South West Surrey, volunteering on reception and helping with assessing. Click on the image below to watch Carrie’s video and to find out how she is helping our team. Discover more about current volunteering opportunities at Citizens Advice South West[…]
