If you receive benefits, you might be able to get help with your water bills You might be able to get help if you have no income or a low income – or if you get benefits. You might be able to: pay less for the water you use apply to your water company for[…]
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Debt & Money
Tell your supplier if you need extra support If you find it hard to deal with your energy supply you could get extra help from your energy companies. You can apply to be added to your electricity network’s priority support register to get priority support for electricity and gas. For example, your suppliers might agree to:[…]
You’re responsible for the debt if you signed a contract with the credit card company. This is called a ‘credit agreement’. There are things you can do to improve your situation. Visit our national website to find out more. Citizens Advice South West Surrey CONTACT DETAILS Call Adviceline (free) to speak to an Adviser: Waverley[…]
Citizens Advice recently conducted a survey on smart meters with some interesting findings. It found that, while the majority of people with a smart meter are happy with them, 20% say that they are regularly having to provide manual meter reads. And 31% have had issues with their smart meter In Home Display (IHD). […]
Did you know you can make an informal appeal about a parking fine in certain circumstances? How to appeal depends on the type of parking ticket you have – check what the ticket says before you start. Don’t pay a parking ticket that you’re appealing. Usually, paying is seen as admitting the ticket was[…]
If you’ve been struggling to keep up your mortgage payments, you may have started to build up a debt. This is often called mortgage arrears. “Mortgage debt is rising – from about £3,000 in 2019 to nearly £6,000 now. “This is an average, many people have much higher debt”… Emer Demeza Sheehy, national[…]
If you are worried about debt and money? there are ways we can help: 1. Use our budget planner tool to understand your spending. 2. Find out if you could be eligible for financial support. 3. Get help and advice if you’re struggling to pay off debt. Visit our national website to discover more about[…]
If you’re struggling to pay your bills you should work out what’s a priority and non-priority bill
Debt & Money Mar 20, 2024
Priority bills should come first. Falling behind on them can lead to priority debt which can cause serious problems. “Talking about money isn’t always easy. So much so that 90% of young people feel uncomfortable discussing finances. It’s become ‘the elephant in the room’ for many.” Read more in our article ‘Your starter guide to[…]
We all recognise that our income doesn’t buy as much as it used to. Although inflation is coming down, that doesn’t mean that the cost of living is coming down. The cost of living is still going up, but it isn’t going up as quickly as it was last year. For a long time Citizens[…]
We’re helping a record number of people who are struggling to pay for energy
Debt & Money, News Feb 01, 2024
Price rises from January will pile even more pressure on millions of households in the UK In a world where the Cost of Living seems to rise continually, many individuals find themselves struggling to make ends meet. For some, the simple act of topping up their prepayment meter becomes a daunting challenge. In 2022, Citizens[…]
You might be able to get help if you’re struggling to afford your energy bills or top up your prepayment meter. Discover more at our national website including: Check if you can get a fuel voucher If you don’t use gas or electricity to heat your home Check if you can sign up to the[…]
There are things you can do if you’re struggling to pay your bills – for example your energy bills, rent and council tax. Visit our national website for more information about these topics: Check if you can get extra help or money Check what help you can get with your bills If you’re struggling with[…]
There are many ways to borrow money so it’s important you look into the different options before you borrow. It can help you check what’s best for you. Click here to discover more about the types of borrowing at our national website: Payday loans Plastic cards Loans Hire purchase and conditional sale If you’re struggling[…]
As inflation rises and interest rates reach levels not seen since the crash of 2008, there are few of us who can escape the current cost of living crisis; but for some of the most vulnerable, the ‘Mental Health Premium’ – as Citizens Advice has called it – is having an even greater impact. Our[…]
“Small claims are for simple cases that don’t involve large amounts of money or complicated issues. They’re often used to get compensation or your money back if something’s gone wrong. Small claims are never usually for more than £10,000.” You can use small claims for things like: a faulty product poor service being owed a[…]
