Money Advice and Information Worker


22.5 hrs a week

£21,015 – £23,350 pro rata based on experience

Fixed Term 12 month contract

Office based in Guildford/Waverley including outreach locations across the boroughs 


We are looking for a motivated team player with a ‘can do’ attitude to help us deliver a vital outreach project across Guildford and Waverley. You will deliver information and discrete advice, with a particular focus on benefits, budgeting and debt.

You will be responsible for delivering advice in community locations, promoting the service to local stakeholders, and building strong partnerships.

You will provide support primarily from agreed outreach venues across the Boroughs, alongside support through phone and email.

You will have a good knowledge and an understanding of working with clients in an advice setting and the ability to support clients in a sensitive but empowering way. You will also have strong IT skills and be able to communicate clearly and effectively face-to-face, in writing and over the phone.

This is a fantastic opportunity for someone who is passionate about supporting vulnerable adults to mitigate and manage the impacts of poverty as far as possible and enhance people’s wider health, wellbeing and life chances.

Whilst experience of working within Citizens Advice would be desirable, we will happily support the right person through Citizens Advice accredited training to enable them to carry out the role.

Deadline – we’ll consider applications as they arrive. Here is a job pack pack with the details.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce.

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