Job Vacancy – Caseworker (Benefits)

30-37 hours per week

£27,176.34- £30,195.93 FTE  

Permanent

We are looking for a passionate welfare benefits caseworker to work within our cancer services team. You will be responsible for assisting cancer patients and their families to navigate the benefits system. This will include all aspects of benefit advice from benefit checks to supporting at appeals. 

As a Caseworker, you’ll work directly with clients who are facing these challenges, offering guidance, support, and practical solutions to help them navigate complex issues. If you have a strong commitment to social justice and want to be on the front lines of providing essential support, this role offers a rewarding opportunity to make a real impact. 

📄 Download the full role description here
📧 To apply or find out more, email recruitment@casws.org.uk with your CV and a cover letter outlining how you meet at least the first three essential criteria in the personal specification

Deadline for this role is 10am Monday 8 December 2025 

 

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently underrepresented in our workforce. 

 

To take up this post you must have the right to work in the UK. Please note that Citizens Advice South West Surrey does not hold a sponsor licence and, therefore, cannot issue certificates of sponsorship under the points-based system. 

AI can be a useful tool to support your application; however, we ask that cover letters, interview answers and tasks are based on your own skills and experience. 

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