Renting from the council or a housing association?
If your home isn’t safe to live in, it might be ‘unfit for human habitation’ for example if it has a serious problem with damp or mould.
Your landlord has to fix most repair problems in your home. Your landlord also has to meet a safety and quality standard. This is called the ‘Decent Homes Standard’. For example, they must make sure your home is safe and secure.
If your landlord doesn’t meet this standard, you can complain to them.
Discover more at our national website.
Citizens Advice South West Surrey CONTACT DETAILS
Call Adviceline (free) to speak to an Adviser:
Guildford and Ash 0808 278 7888
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Office opening details
And for other topics, check-out our online advice about benefits, money and debt, housing, consumer issues, work problems, and relationships.
