Return of faulty goods
You’ll have legal rights if the item you bought is:
- Not of satisfactory quality (broken or damaged)
- Not fit for purpose (unusable)
- Not what was advertised or doesn’t match the seller’s description
You might be entitled to a refund, repair or replacement.
Check your consumer rights on our national website. Read more
Citizens Advice South West Surrey CONTACT DETAILS
Call Adviceline (free) to speak to an Adviser:
Guildford and Ash 0808 278 7888
Leave online message
Office opening details
And for other topics, check-out our online advice about benefits, money and debt, housing, consumer issues, work problems, and relationships.
