“The top concern for millions of people right now is weathering the escalating employment crisis.” –Dame Gillian Guy, Chair of Citizens Advice. People in our local community facing redundancy after a period on furlough are turning to us in ever-greater numbers. This is the story of one of those people. *Layla’s Story “I’m going to[…]
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Financial abuse, one of the many forms of domestic abuse, is rarely talked about. However, it’s not uncommon even here in Surrey. It’s often linked with other forms of domestic abuse and usually it’s hidden from family and friends. What is financial abuse? Research from Citizens Advice shows that financial abuse can take many forms:[…]
Don’t Panic! There Are Lots Of Ways We Can Help You Deal With Your Debts.
Campaigns, Local News Jul 13, 2020
During the coronavirus pandemic many people have been made redundant, others have been furloughed to protect their jobs and many have had to claim benefits. The government, regulators and firms have acted to protect people from the financial impact of coronavirus by pausing large parts of the economy. Across the housing sector, local authorities and[…]
We are living in very difficult times and most of us are experiencing some uncertainty in our lives. As I write this article, I know that many things will have changed again by the time it is published. Tomas’ Story For Tomas* (a Portuguese nurse) and his wife Maria**(a Spanish carer in a residential care[…]
The coronavirus crisis has impacted everyone and for many there have been sudden, unexpected implications. At the time of writing this article our trained advisers are working from home and are still available to give free advice, whoever you are and whatever your problem. You can contact us by phone or by e-mail. Your local[…]
We are living in extraordinary times and the coronavirus pandemic has affected each and every one of us … Lockdown works better for some than others, but the essential message is the same for everyone – staying at home is best. Stay home, stay safe. But what if home doesn’t feel safe? Sandra moved in[…]
According to the Advisory, Conciliation and Arbitration Service (ACAS, https://www.acas.org.uk/), a zero-hours contract is a type of contract between an employer and a worker where: your employer does not have to give you any minimum working hours; and you do not have to take any work offered. Workers on zero hours contracts can sometimes find[…]
Are you, or someone you look after, having difficulty paying energy bills? If you are, Citizens Advice may be able to help with advice about your energy issues. Anyone can ask for help, but we would particularly like to speak to you if you fall into the following groups: Those who are: Spending more than[…]
Do you talk to yourself? At one time this was regarded as a sure sign of madness. Fortunately we now have a much better idea of the nature of mental health problems and how to treat them. The causes of mental health issues are complex and so there cannot be solutions that work for everyone. […]
Challenging a decision about benefits? Unclear what mandatory reconsideration means?
Campaigns Nov 04, 2013
The rules for challenging or appealing against a benefit decision for most benefits paid by the Department for Work and Pensions (DWP) changed on 28 October 2013. The new rules already apply to Universal Credit (UC) and Personal Independence Payment (PIP). What’s changed? If you disagree with a decision about your benefit that is dated[…]
