Advice about dealing with mortgage arrears

Dealing with mortgage arrears can be stressful.

If you get into debt (‘in arrears’) with your mortgage payments, don’t wait for your lender to contact you.

They’ll normally write to you within 15 days of a missed payment, but you should talk to them as soon as possible.

Our online debt advice can help you plan your next steps.

Visit our national website to discover more.


Need help with a range of everyday issues such as housing, benefits, employment, family, debts, consumer, etc?

Contact us for free advice:

Citizens Advice South West Surrey CONTACT DETAILS

Call Adviceline (free) to speak to an Adviser:

Waverley 0808 278 7980

Guildford and Ash 0808 278 7888

Leave online message

Office opening details

And for other topics, check-out our online advice about consumer issues, work problems, benefits, debts, housing issues and relationships.

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