2.5 million people are behind on their broadband bills

This comes at a time when people are more reliant on broadband to work and help their children with schoolwork, with UK adults spending an average of 22 hours online each week.

Dame Clare Moriarty, Chief Executive of Citizens Advice, said: “Broadband is not a luxury, it’s an essential, like gas and electricity.

Lack of broadband creates yet another hurdle in the hunt for jobs, helping children with their schoolwork, and being able to access help, information and fill in forms online. Those with a broadband connection can have a huge head start on those who don’t.”

If you are finding it difficult to pay your broadband bills, contact us for free, independent and confidential advice.