Request for Information
First steps – please check the information on our website here to see if this can assist you with your enquiry.
If you are unable to find your answer, please continue with the form to request information regarding your situation.
Please note – This is an information only service. We are unable to provide advice regarding a course of action through this service.
If you require specific advice on your situation, please contact Surrey AdviceLine on 0808 812 7087 or visit your local branch.
If your issue is a consumer issue, e.g. something has gone wrong with a purchase, or you are not happy with a service you have paid for, please contact Citizens Advice free consumer helpline on 0808 223 1133
If your issue is about Universal Credit and you have not yet received your first payment, please contact our free Help to Claim phone service on 0800 144 8 444