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- Millions stung by scams with online shopping the top trap, says Citizens Advice
- Citizens Advice responds to Ofcom's announcement of Royal Mail fine for missed delivery targets
- Citizens Advice appoints Steve Hughes as new Executive Director of Client and Member Services
- Citizens Advice responds to the Competition Markets Authority's decision to allow water companies' appeal to increase prices
- Mobile and broadband companies not being upfront about better renewal deals that could save consumers £325 a year