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- 9 million people caught out by financial scams in the past year
- Citizens Advice responds to new Buy Now Pay Later protections
- Sluggish improvement in energy company customer service, according to Citizens Advice league table
- Postcode lottery of social tariffs means people are in the dark about almost £2bn worth of extra bills support
- Universal Credit recipients unfairly paying £111m a year due to government mistakes, warns Citizens Advice