Job vacancy: Advice Session Supervisor


37 hours a week.

£25,650 – £28,500 (job share considered)


Office based in one of our Guildford or Ash offices, with some travel to our offices in Waverley.

There’s never been a more important time to work for Citizens Advice. As food costs rise at an alarming rate and energy bills are sky high, families are struggling to make ends meet and we’re experiencing record-breaking demand for our services. Join us on the frontline of the cost-of-living crisis and play a vital role in helping people find a way forward.

We are seeking someone who is passionate about giving an effective service to those most in need and who is not afraid to drive change and improvement. You will need to demonstrate that you are a strong team player, with an eye for detail, and have great people skills. You will thrive in a busy environment and have a positive ‘can do’ attitude.

You will also be passionate about helping others to reach their full potential, contributing to their development, and seeing them thrive.

You’ll have excellent communication skills and the ability to supervise, motivate and manage people. You will complement this with strong IT skills.

The Citizens Advice service values diversity, promotes equality and challenges discrimination. We encourage and welcome applications from people of all backgrounds. We particularly welcome applications from disabled and Black, Asian and Minority Ethnic people, as they are currently under-represented in our workforce.

More details are found in the job pack. You can apply here and also fill in a diversity form as part of your application.

The deadline for this role is Wednesday 15th November 2023 at 12pm.

Please see guidance notes on completing your application here. 

If you want to chat about the role further, you can contact Anna Rogerson by emailing or calling 01483 230855.

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